The United States Coast Guard Investigative Service (CGIS) uses a web-based electronic case records management system (RMS) known as the Field Activity Case Tracking System (FACTS) to capture, relate, and analyze information about the professional investigative activities of CGIS special agents. By intra-Coast Guard program management agreement, FACTS also supports the collection and management of the Coast Guard’s Anti-Harassment and Hate Incident (AHHI) records, a function overseen by its Civil Rights Directorate (CRD). CGIS is publishing this Privacy Impact Assessment (PIA) because FACTS collects personally identifiable information (PII) from DHS personnel, employees of other federal agencies, and members of the public.