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  3. DHS Accessibility Day 2024 Day 1 Presentation: Bridging the Gap: How CX & Accessibility Work Together

DHS Accessibility Day 2024 Day 1 Presentation: Bridging the Gap: How CX & Accessibility Work Together

DHS Accessibility Day 2024 Day 1 Presentation: Bridging the Gap: How CX & Accessibility Work Together by Nicshan Floyd, Deputy Executive DirectorDHS Customer Experience Directorate (CXD) (DHS Video by Brandon Pace/Released)