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  3. DHS Accessibility Day 2024 Day 1 Presentation: Bridging the Gap: How CX & Accessibility Work Together

DHS Accessibility Day 2024 Day 1 Presentation: Bridging the Gap: How CX & Accessibility Work Together

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    <video width="500" height="281" poster="https://www.dhs.gov/medialibrary-assets/assets/videos/thumbs/ad24_01_bridging-the-gap_-how-cx-accessibility-work-together.png" preload="metadata" data-able-player="data-able-player" playsinline="playsinline" controls="controls" > <source type="video/mp4" original content_type="video/mp4" url="https://www.dhs.gov/medialibrary-assets/assets/videos/99195920-bfa4-4094-aff1-8bf6255dffac/day-1-bridging-between-cx-and-accessibility.mp4" size="539272459" src="https://www.dhs.gov/medialibrary-assets/assets/videos/99195920-bfa4-4094-aff1-8bf6255dffac/day-1-bridging-between-cx-and-accessibility.mp4" /> <track type="text/vtt" kind="captions" src="https://www.dhs.gov/medialibrary-assets/assets/videos/captions/day-1-bridging-between-cx-and-accessibility.vtt" srclang="en" label="English" /> </video> <p style="font:sans-serif; font-size:11px; font-style: italic;"><a href="/medialibrary/assets/videos/52494">View in Media Library</a> </p>
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DHS Accessibility Day 2024 Day 1 Presentation: Bridging the Gap: How CX & Accessibility Work Together by Nicshan Floyd, Deputy Executive DirectorDHS Customer Experience Directorate (CXD) (DHS Video by Brandon Pace/Released)