Employee Stories
Read stories of those who provide a shining example of the heroic work performed everyday throughout the Department.
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Read stories of those who provide a shining example of the heroic work performed everyday throughout the Department.
The individuals listed on this page have demonstrated a commitment to the DHS mission and exemplify the values of duty, honor, and excellence.
On the night of October 3, 2020, Bottineau Station Resident Border Patrol Agent (BPA) Robert Holmes assisted law enforcement with a 911 call regarding a suicidal individual. The individual was threatening to jump from the top of a 144-foot-tall grain elevator.
The Secretary’s Award for Volunteer Service recognizes significant contributions by DHS employees who serve as volunteers with non-profit or community service programs or activities. The employee’s contributions should be direct, sustained, and have meaningful results for individuals or larger public good.
The Secretary’s Champion of Equity Award recognizes an employee who has excelled in efforts to promote diversity at DHS through outstanding leadership and innovation. It may acknowledge individual efforts exclusively within DHS or with external partners who assist DHS in meeting our commitment to diversity.
The Secretary’s Award for Team Excellence recognizes any unit within the Department (such as a Component, directorate, office, division, or section) with outstanding team achievements in operational areas such as law enforcement, aviation, cybersecurity, border patrol, hiring, acquisition, and information technology. The work will have resulted in measurable improvements in training and development and will have demonstrated an investment in the workforce to make it more capable. The work of the unit will include superior performance and significant operational improvements and/or notable innovation in support of DHS missions. The results will include an overall improvement in workforce morale.
The Secretary’s Award for Innovation recognizes individuals or teams that employ a strategic and enterprise-wide approach to strengthening the DHS mission and its operations. The nominees should exhibit an ongoing record of high standards of achievement and innovation. The work of the nominee(s) may have resulted in superior performance and/or significant operational improvements in the manner in which capabilities are developed and deployed. The nominee’s achievement/contributions should include maximizing the effectiveness of people, processes, and technologies; providing wise stewardship of resources; and enhancing the capabilities of Component/DHS employees.
The Secretary’s Award for Valor is the highest recognition for extraordinary acts of valor occurring either on or off duty. The employee will have demonstrated selfless response by performing courageously in a highly dangerous or life-threatening situation to protect another’s life or to save significant assets or infrastructure from harm. Both civilian and military employees of the Department are eligible for this award.
The Secretary’s Award for Leadership Excellence Award recognizes an individual and a team that exemplifies the Department of Homeland Security’s leadership philosophy, principles, and core values of integrity, vigilance, and respect. Puts employees first and inspires and motivates others. This award is named for the first Secretary of the Department, Tom Ridge, who embodied these qualities.
The Secretary’s Meritorious Service Silver Medal Award is the second highest award presented by the Secretary and recognizes outstanding leadership, superior public service, or unusually significant contributions to strengthening homeland security. New to this category are GS-11 and WG-8 employees serving in administrative, technical, clerical, and general support positions. It may recognize a body of work regarding remarkable innovation or notable resourcefulness and diligence that improved the effectiveness of one or more DHS missions.