U.S. flag

An official website of the United States government

Government Website

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Safely connect using HTTPS

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Archived Content

In an effort to keep DHS.gov current, the archive contains outdated information that may not reflect current policy or programs.

Data on Complaints Received - 2003-2010

The Office for Civil Rights and Civil Liberties (CRCL) investigates and resolves civil rights and civil liberties complaints filed by the public regarding Department policies or activities, or actions taken by Department personnel. Data below reflects complaints received by the Department from 2003-2010.

Total Complaints Department-wide
Primary Issue 2003 2004 2005 2006 2007 2008 2009 2010
Abuse of Authority   15 24 17 20 11 25 21
Conditions of Detention   7 4 22 37 46 49 66
Discrimination   20 17 26 18 17 16 29
Due Process/Admin. Processing   14 9 15 6 5 9 12
Profiling   12 27 17 21 37 6 9
Treatment   10   2 5 15 36 40
Unaccompanied Minors     1 8 15 26 21 14
Watch List 1 10 5 16 20 1    
Retained by the Department of Homeland Security Inspector General         2 1 7  
Total 1 88 83 123 142 158 162 191

Primary Issue 2003 2004 2005 2006 2007 2008 2009 2010
Abuse of Authority   9 7 5 7 3 6 10
Conditions of Detention         1     3
Discrimination   5 4 2 8 6 5 13
Due Process/Admin. Processing   2 2 9 3   1 1
Profiling   10 20 16 12 2 4 7
Treatment   6     2 5 15 21
Unaccompanied Minors       1 8 19 17 10
Watch List   2 3 10 13      
Total   34 36 43 54 35 48 65

Primary Issue 2003 2004 2005 2006 2007 2008 2009 2010
Abuse of Authority                
Conditions of Detention                
Discrimination   2   3 1 1    
Due Process/Admin. Processing                
Profiling                
Treatment                
Unaccompanied Minors                
Watch List                
Total 0 2 0 3 1 1 0 0

Primary Issue 2003 2004 2005 2006 2007 2008 2009 2010
Abuse of Authority   5 14 12 12 6 11 8
Conditions of Detention   6 4 22 36 45 49 63
Discrimination 1 5 1 10 2 2 3 6
Due Process/Admin. Processing   9 7 4 3 2 6 6
Profiling     4   2 1    
Treatment   1     2   6 9
Unaccompanied Minors       2 4 2 3 4
Watch List                
Total 1 26 30 50 61 58 78 96

Primary Issue 2003 2004 2005 2006 2007 2008 2009 2010
Abuse of Authority   1       1    
Conditions of Detention                
Discrimination   7 1 1 3 6 7 7
Due Process/Admin. Processing       1        
Profiling   1 2 1 6 33 1 1
Treatment   3   2   9 14 8
Unaccompanied Minors                
Watch List   7 2 3 2      
Total 0 19 5 8 11 49 22 16

Primary Issue 2003 2004 2005 2006 2007 2008 2009 2010
Abuse of Authority                
Conditions of Detention                
Discrimination     4 1        
Due Process/Admin. Processing               1
Profiling                
Treatment                
Unaccompanied Minors                
Watch List                
Total 0 0 4 1 0 0 0 1

Primary Issue 2003 2004 2005 2006 2007 2008 2009 2010
Abuse of Authority     1   1   1 1
Conditions of Detention   1            
Discrimination   1 6 7 1 1 1 1
Due Process/Admin. Processing   3   1 3 3 2 2
Profiling                
Treatment               1
Unaccompanied Minors                
Watch List                
Total 0 5 7 8 5 4 4 5

Primary Issue 2003 2004 2005 2006 2007 2008 2009 2010
Abuse of Authority     2         1
Conditions of Detention                
Discrimination               1
Due Process/Admin. Processing                
Profiling   1            
Treatment                
Unaccompanied Minors                
Watch List                
Total 0 1 2 0 0 0 0 2

Primary Issue 2003 2004 2005 2006 2007 2008 2009 2010
Abuse of Authority         1 1 7 1
Conditions of Detention           1    
Discrimination     1 1   1   1
Due Process/Admin. Processing               2
Profiling     1   1 1 1 1
Treatment         1 1 1 1
Unaccompanied Minors     1 5 3 5 1  
Watch List   1   3 4 1    
Total 0 1 3 9 10 11 10 6

Last Updated: 08/01/2024
Was this page helpful?
This page was not helpful because the content