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Data on Complaints Received - 2003-2010
The Office for Civil Rights and Civil Liberties (CRCL) investigates and resolves civil rights and civil liberties complaints filed by the public regarding Department policies or activities, or actions taken by Department personnel. Data below reflects complaints received by the Department from 2003-2010.
Total Complaints Department-wide
Primary Issue
2003
2004
2005
2006
2007
2008
2009
2010
Abuse of Authority
15
24
17
20
11
25
21
Conditions of Detention
7
4
22
37
46
49
66
Discrimination
20
17
26
18
17
16
29
Due Process/Admin. Processing
14
9
15
6
5
9
12
Profiling
12
27
17
21
37
6
9
Treatment
10
2
5
15
36
40
Unaccompanied Minors
1
8
15
26
21
14
Watch List
1
10
5
16
20
1
Retained by the Department of Homeland Security Inspector General
