This listing was developed as part of the Private Sector Resources Catalog. This listing of key contacts is organized by component.
| Component | Contact | Phone | |
|---|---|---|---|
| CBP | ACE Help Desk | 800-927-8729 | |
| CBP | Air & Marine Operations Center (AMOC) | 951-656-8000 | |
| CBP | Carrier Liaison Program | clp@dhs.gov | 202-344-3440 |
| CBP | CBP INFO Center | Domestic Callers: 877-227-5511 International Callers: 703-227-5511 |
|
| CBP | Client Representative Office | 571-468-5000 | |
| CBP | Electronic System for Travel Authorization (ESTA) | 202-344-3710 | |
| CBP | Global Entry | cbp.goes.support@dhs.gov | 866-530-4172 |
| CBP | Industry Partnership Program | procurement-ipop@cbp.dhs.gov | 202-344-1180 |
| CBP | Intellectual Property Rights Help Desk | ipr.helpdesk@dhs.gov | 562-980-3119 ext. 252 |
| CBP | Intellectual Property Rights Policy and Programs | iprpolicyprograms@dhs.gov | |
| CBP | National Gang Intelligence Center | 703-414-8600 | |
| CBP | Private Aircraft Travel Entry Programs | private.aircraft.support@dhs.gov | |
| CBP | Secure Freight Initiative | securefreightinitiative@dhs.gov | |
| CBP | Trusted Traveler Programs (NEXUS, SENTRI, FAST) | cbp.goes.support@dhs.gov | |
| CRCL | Training | crcltraining@dhs.gov | 202-357-8258 |
| CRCL | Disability Preparedness | disability.preparedness@dhs.gov | 202-357-8483 |
| CRCL | Contact | CRCLOutreach@dhs.gov | |
| CRCL | Complaints | crcl@dhs.gov | 202-401-1474 or 866-644-8360 |
| CERT | ICS-CERT Security Operations Center | ics-cert@dhs.gov | 1-877-776-7585 |
| DHS | Center for Faith-based & Neighborhood Partnerships | infofbci@dhs.gov | |
| DHS | Homeland Security Information Network (HSIN) | hsin.helpdesk@dhs.gov | 866-430-0162 |
| DHS | Lessons Learned and Information Sharing (LLIS) | feedback@llis.dhs.gov | 866-276-7001 |
| DHS | National Information Exchange Model (NIEM) Program | information@niem.gov | |
| DHS | Office of Public Affairs | mediainquiry@hq.dhs.gov | 202-282-8010 |
| DHS | Office of Small and Disadvantaged Business Utilization | 202-447-5555 | |
| DHS | Private Sector Office | private.sector@dhs.gov | 202-282-8484 |
| DHS | Privacy Office | privacy@dhs.gov | 202-343-1717 |
| DNDO | Domestic Nuclear Detection Office | dndo.info@dhs.gov | |
| DNDO | GRaDER(R) Program | GRaDER.questions@dhs.gov | |
| FEMA | Center for Domestic Preparedness | studentservices@cdpemail.dhs.gov | 866-213-9553 |
| FEMA | Centralized Scheduling and Information Desk | askcsid@dhs.gov | 800-368-6498 |
| FEMA | Citizen Corps | citizencorps@dhs.gov | |
| FEMA | Community Emergency Response Teams | cert@dhs.gov | |
| FEMA | Disaster Assistance | 800-745-0243 | |
| FEMA | Emergency Lodging Assistance Program | femahousing@corplodging.com | 866-545-9865 |
| FEMA | FEMA Emergency Management Institute | 301-447-1200 | |
| FEMA | FEMA Learning Resource Center | netclrc@dhs.gov | 800-638-1821 |
| FEMA | FEMA Private Sector Division | FEMA-Private-Sector@fema.dhs.gov | |
| FEMA | First Responder Training | askcsid@dhs.gov | 800-368-6498 |
| FEMA | Industry Liaison Support Center (contracting) | 202-646-1895 | |
| FEMA | Maps Assistance Center | femamapspecialist@riskmapcds.com | 877-336-2627 |
| FEMA | National Incident Management System | fema-nims@dhs.gov | 202-646-3850 |
| FEMA | Regulations | fema-rules@dhs.gov | |
| FEMA | Small Business Program | fema-sb@dhs.gov | |
| FEMA | Technical Assistance Program | fema-tarequest@fema.gov | 800-368-6498 |
| FEMA | Transportation Security Grant Programs | askcsid@dhs.gov | 800-386-6498 |
| FEMA | U.S. Fire Administration | 301-447-1000 | |
| FEMA | U.S. Fire Administration Publications | usfa-publications@dhs.gov | 800-561-3356 |
| FLETC | CRADA Program Office | fletc-cradaprogramoffice@dhs.gov | 912-267-2591 |
| FLETC | Federal Law Enforcement Training Center Land Transportation Antiterrorist Training Program (LTATP) | FLETC-CounterterrorismDivision@dhs.gov | |
| I&A | DHS Open Source Enterprise | osintbranchmailbox@hq.dhs.gov | |
| I&A | Office of Intelligence and Analysis Private Sector Partnership Program | i&aprivatesectorcoordinator@hq.dhs.gov | 202-447-3517 or 202-282-9881 |
| ICE | Victim Assistance Program | 866-872-4973 | |
| ICE | ICE contact: Homeland Security Investigations Tip-line | http://www.ice.gov/tips | 866-347-2423 |
| ICE | Human Rights Violators and War Crimes Center | hrv.ice@dhs.gov | |
| ICE | Forced Child Labor Program | ICE.ForcedLabor@ice.dhs.gov | |
| ICE | ICE 24/7 Hotline | 866-DHS-2-ICE | |
| ICE | ICE Mutual Agreement between Government and Employers Program (IMAGE) | image@dhs.gov | 202-732-3064 |
| ICE | National Intellectual Property Rights Coordination Center (IPR Center) | http://www.iprcenter.gov | 866-IPR-2060 or 866-477-2060 |
| ICE | National Emergency Management Division | ICENEMDReporting@ice.dhs | |
| ICE | Privacy Office | iceprivacy@dhs.gov | 202-732-3300 |
| ICE | Public Affairs | publicaffairs.iceofficeof@dhs.gov | 202-732-4242 |
| ICE | Student and Exchange Visitor Program (SEVP) Response Center | SEVP@dhs.gov | 703-603-3400 |
| ICE | Victims Engagement and Services Line (VESL) | 1-833-383-1465/td> | |
| NPPD/CS&C | Control Systems Security Program (CSSP) | cssp@dhs.gov | |
| NPPD/CS&C | Cybersecurity Evaluation Tool | cset@dhs.gov | |
| NPPD/CS&C | Information Technology Sector | ncsd_cipcs@hq.dhs.gov | |
| NPPD/CS&C | Office of Emergency Communications | oec@hq.dhs.gov | |
| NPPD/CS&C | Software Assurance Program | software.assurance@dhs.gov | |
| NPPD/CS&C | U.S. Computer Emergency Readiness Team (US-CERT) | info@us-cert.gov | 888-282-0870 |
| NPPD/CS&C | US-CERT Secure Operations Center | soc@us-cert.gov | 888-282-0870 |
| NPPD/CS&C | SAFECOM | SAFECOMGovernance@dhs.gov | |
| NPPD/IP | Chemical Facility Anti-Terrorism Standards (CFATS) Help Desk | csat@dhs.gov | 866-323-2957 |
| NPPD/IP | Chemical Facility Anti-Terrorism Standards Compliance Assistance Visit Requests | CFATS@dhs.gov | |
| NPPD/IP | Chemical Sector Specific Agency | chemicalsector@dhs.gov | |
| NPPD/IP | CIKR Asset Protection Technical Assistance Program (CAPTAP) | traininghelp@hq.dhs.gov | 703-235-3939 |
| NPPD/IP | Commercial Facilities Sector-Specific Agency | cfsteam@hq.dhs.gov | |
| NPPD/IP | Critical Manufacturing Sector-Specific Agency | criticalmanufacturing@hq.dhs.gov | |
| NPPD/IP | Dams Sector-Specific Agency | dams@dhs.gov | |
| NPPD/IP | Emergency Services Sector-Specific Agency | essteam@hq.dhs.gov | |
| NPPD/IP | Field Operations Branch | FOBanalysts@hq.dhs.gov | 703-235-9349 |
| NPPD/IP | Infrastructure Data Taxonomy (IDT) | idt@hq.dhs.gov | |
| NPPD/IP | Integrated Common Analytical Viewer (iCAV) | icav.info@hq.dhs.gov | 703-235-4949 |
| NPPD/IP | IP Education and Learning Series | ip_education@hq.dhs.gov | |
| NPPD/IP | National Infrastructure Coordination Center (NICC) | NICC@hq.dhs.gov | 202-282-9201 |
| NPPD/IP | National Infrastructure Protection Plan (NIPP) | nipp@dhs.gov | |
| NPPD/IP | Nuclear Sector-Specific Agency | nuclearssa@hq.dhs.gov | |
| NPPD/IP | Office for Bombing Prevention | obp@dhs.gov | |
| NPPD/IP | Protected Critical Infrastructure Information (PCII) Program | pcii-info@dhs.gov | 202-360-3023 |
| NPPD/IP | Sector Coordinating Council | Sector.Partnership@dhs.gov | |
| NPPD/IP | Sector Specific Agency Executive Management Office | ssaexecsec@dhs.gov | |
| NPPD/IP | Vulnerability Assessments Branch | ipassessments@dhs.gov | |
| NPPD | SAFECOM Program | safecom@dhs.gov | |
| S&T | Commercialization Office | sandt_commercialization@hq.dhs.gov | 202-254-6749 |
| S&T | Cyber Security Research and Development Center | SandT-Cyber-Liaison@hq.dhs.gov | |
| S&T | Cyber Security Liaison | SandT.PCS@hq.dhs.gov | |
| S&T | Office of University Programs | universityprograms@hq.dhs.gov | 202-254-5695 |
| S&T | Project 25 Compliance Assessment Program (P25 CAP) | p25cap@hq.dhs.gov | |
| S&T | SAFETY Act | safetyacthelpdesk@dhs.gov | 866-788-9318 |
| S&T | Small Business Innovation Program (SBIR) | stsbir.program@dhs.gov | |
| TSA | Cargo Certified Cargo Screening Program | ccsp@dhs.gov | |
| TSA | Freight and Rail | freightrailsecurity@dhs.gov | |
| TSA | General Aviation Secure Hotline | 1-866-GA-SECUR (1-866-427-3287) |
|
| TSA | Highway and Motor Carrier Division | highwaysecurity@dhs.gov | |
| TSA | Intermodal Security Training and Exercise Program (I-STEP) | i-step@dhs.gov | 571-227-5150 |
| TSA | Mass Transit | masstransitsecurity@dhs.gov | |
| TSA | Office of Airspace Waivers | 571-227-2071 | |
| TSA | Pipeline Security Division | pipelinesecurity@dhs.gov | |
| TSA | Port & Intermodal Security Division | maritime@dhs.gov | 571-227-3556 |
| TSA | TSA Contact Center | 866-289-9673 | |
| USCG | America's Waterway Watch | aww@uscg.mil | 202-372-1106 or 202-372-1108 |
| USCG | Regulations | HQS-PSREGS@uscg.mil | 202-372-1400 |
| CIS Ombudsman | CIS Ombudsman | cisombudsman@dhs.gov | |
| USCIS | E-Verify | e-verify@dhs.gov | 888-464-4218 |
| USCIS | Office of Public Engagement | public.engagement@dhs.gov | |
| USSS | Office of Investigations | 202-406-5716 | |
| USSS | Criminal Investigative Division | 202-406-9330 | |
| USSS | Forensic Services Division | 202-406-5926 |
For more information, please contact the Private Sector Office at private.sector@dhs.gov or call (202) 282-8484.