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Best Practice

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DHS Reuse Excess Property Act Internal Guidance

The Reuse Excess Property Act mandates that executive agencies develop and publicly share internal guidance on the use of excess personal property. This guidance aims to promote the reutilization of assets to meet agency needs efficiently and cost-effectively.

Last Updated: | Press Releases

DHS S&T Releases Best Practices for Supporting Critical Infrastructure

DHS S&T published today the Best Practices for Resilient Positioning, Navigation, and Timing (PNT) Supporting Critical Infrastructure, as directed in Executive Order 13905. 

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Case Inquiry Date Tip Sheet

The CIS Ombudsman created this tip sheet on how to check your case inquiry date, which lets you know when you can submit an inquiry to U.S. Citizenship and Immigration Services (USCIS) about the status of your case.

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How to Avoid Getting Locked Out of Your USCIS Online Account Tip Sheet

Tip sheet on how to avoid getting locked out of your U.S. Citizenship and Immigration Services (USCIS) online account

Last Updated: | Press Releases

Feature Article: SAGE Advice—S&T Collaborates with Canada on Emergency Response Best Practices

The Science Advice and Guidance for Emergencies (SAGE) Program gives both nations the tools to better prepare for cross-border emergencies.

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Tip Sheet: How F-1 Students Seeking OPT Can Avoid Form I-765 Delays

Tips for F-1 OPT students filing I-765

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Tips for Submitting a Case Assistance Request

Tips for how to best request case assistance from the CIS Ombudsman office.

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The CIS Ombudsman's Webinar: Overview of USCIS Online Accounts for Attorneys and Representatives

Publication page for materials for Webinar on Overview of USCIS Online Accounts for Attorneys and Accredited Representatives.

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The CIS Ombudsman's Webinar Series: USCIS' Backlog Reduction Efforts

On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.

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Contact Center Tip Sheet

This is a tip sheet on how to best use the USCIS Contact Center.