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Disability

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Summary of CRCL's Recommendations and USCIS's Response: Disability Modification Requests

On May 4, 2023, USCIS responded to a Recommendation Memorandum issued in December 2022 by CRCL about USCIS’s handling of disability modification requests from the public. USCIS concurred with one of CRCL’s recommendations and non-concurred with two.

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Close Memo Regarding CBP's Treatment of Children with Disabilities

On September 10, 2020, CRCL issued a Recommendation Memorandum to CBP following an investigation of several CRCL complaints concerning the separation of children with disabilities from their families. CRCL found that existing CBP measures and guidelines did not fully address the factors that CBP should consider when separating a child with a disability from his or her parent or guardian, and that CBP documentation was often inadequate.

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Determination Memo to CBP Concerning Section 504

The purpose of this memorandum is to inform CBP about the results of an investigation conducted by CRCL into the allegation that CBP discriminated against the complainant in violation of Section 504 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. § 794(a) (Section 504).

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DHS Technology Accessibility Issue Reporting Form

This form is used to assist you with reporting a technology accessibility issue or initiating a complaint under Section 508 of the Rehabilitation Act. You should use this form if you are an individual with a disability, and because of that disability, you are having difficulty accessing ICT provided by the Department.

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Follow-Up Memo Regarding CBP's Treatment of Children with Disabilities

This memorandum is a follow up to CBP's response to the September 10, 2020 memorandum from CRCL and the DHS Office of the General Counsel, titled "CBP's Treatment of Children with Disabilities." As set forth in the memorandum, CRCL investigated several  complaints alleging that CBP separated children with disabilities from their parents or legal guardians and offered eight policy recommendations. CBP responded on January 28, 2021.

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The CIS Ombudsman's Webinar Series: 2021 Annual Report

July 14, 2021, the Office of the Office of the Citizenship and Immigration Services Ombudsman hosted a webinar highlighting its 2021 Annual Report to Congress.

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Complaints, Compliance Reviews, and Designated Staff

This presentation provides information on what is needed to complete the DHS Civil Rights Evaluation Tool, which may assist recipients in meeting their administrative requirements.

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Reasonable Accommodations at DHS

The U.S. Department of Homeland Security (DHS) is committed to providing reasonable accommodations for employees and applicants. DHS provides reasonable accommodations for the known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless DHS can demonstrate that a particular accommodation would impose an undue hardship on the operation of its programs.

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Our Commitment to Implementing Section 504 of the Rehabilitation Act Across DHS

DHS is committed to providing full inclusion and equal opportunity for individuals with disabilities.  Whether a person with a disability is traveling through an airport, crossing into our country at a border, becoming a naturalized citizen, or rebuilding their life following a disaster,  DHS has an obligation to ensure nondiscrimination and equal opportunity under Section 504 of the Rehabilitation Act.

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Additional Resources for Veterans

The following is a list of additional resources to help veterans and returning service members.