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A selection of informal proposals that the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) has shared with U.S. Citizenship and Immigration Services (USCIS)
On February 27, 2024, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on USCIS’ final rule to update certain immigration and naturalization fees (fee rule).
October 25, 2022, CIS Ombudsman hosted a webinar about USCIS' efforts to use all available immigrant visas in FY23 and its efforts and successes in FY22.
On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.
January 20, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar providing an overview of myUSCIS.
The CIS Ombudsman has worked with USCIS on the following tip sheet on how best to use the USCIS Lockbox. Please see the attached document for more information on best practices.