CIS Ombudsman Language Access Plans
The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) is committed to providing meaningful access to our office and activities for individuals with limited English proficiency.
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CIS Ombudsman Strategic Plans
The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) aims to be a champion for a transparent and efficient immigration benefits system administered by U.S. Citizenship and Immigration Services (USCIS). Our strategic plans help us to effectively carry out our mission through casework, stakeholder engagement, and policy recommendations.
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February 2015 Retrospective Review Plan Report
Retrospective Review of Existing Regulations and Customer Service Plan
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DHS Information Technology Strategic Plan
DHS Information Technology Strategic Plan FY 2015-2018
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EA for JJRTC Master Plan
The Department of Homeland Security/U.S. Secret Service prepared an Environmental Assessment (EA) pursuant to the National Environmental Policy Act (NEPA) to evaluate the potential impacts on the human environment from implementation of master planning activities at the James J. Rowley Training Center in Laurel, Maryland.
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Small Vessel Security Strategy Implementation Plan
The Small Vessel Security Strategy Implementation Plan is designed to manage risks associated with the potential exploitation of small vessels by terrorists in America’s maritime - its ports, shores and waterways.
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Who We Are
Information on who the Office of the CIS Ombudsman, established by Congress in the Homeland Security Act of 2002, is and what they do.