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Survey

Last Updated: | Site Page

SurveyMonkey

The Department of Homeland Security (DHS or Department) will use SurveyMonkey to create online surveys for external relations (communications/outreach/public dialogue).  DHS will also ​use SurveyMonkey to meet a mandate by the Federal CIO to provide customer satisfaction surveys on public-facing websites. DHS Office of Public Affairs (OPA) serves as the executive agent for the department’s use of SurveyMonkey and controls who at the Department has access to use the service.

Last Updated: | Publication

Annual Employee Survey

The Department of Homeland Security Annual Employee Surveys (AES) are conducted to collect data on Department employees' perceptions of the DHS workforce.

Last Updated: | Site Page

Web Metrics

US government websites are required to provide monthly web metrics, search, and customer satisfaction reports to the public.