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Traveler Redress Inquiry Program (TRIP)

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DHS TRIP

The Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP) is a single point of contact for individuals who have inquiries or seek resolution regarding difficulties they experienced during their travel screening at transportation hubs—like airports—or crossing U.S. borders. DHS TRIP uses an online form that you complete using your computer and an Internet connection.

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File a Travel Complaint (DHS TRIP)

The Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP) is the single point of contact for individuals who want to report difficulties regarding their security screening at transportation hubs or U.S. borders. 

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Redress Control Numbers

The Redress Control Number (redress number) allows TSA's Secure Flight program to match travelers with the results of their redress case.

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Step 3: Tracking Your Inquiry

DHS TRIP Step 3: Tracking Your Inquiry. Information on if you want to review the status (in-process, completed, or requires more information) of your inquiry.

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Step 2: How to Use DHS TRIP

Step 2: How to Use DHS TRIP: Filing a complaint on behalf of someone else, required documents, online inquiry form, and contact information.

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Step 1: Should I Use DHS TRIP?

Information about when to use DHS TRIP (Traveler Redress Inquiry Program) for resolving travel-related issues.

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Traveler Redress Inquiry Program (DHS TRIP)

The Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP) is a single point of contact for individuals who commonly face difficulties during travel screenings at transportation hubs such as airports or U.S. borders.