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Employment Verification

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Physical Fitness Test

During the hiring process, applicants are required to pass a Pre-employment Physical Fitness Test (PFT) before entering on duty and attending the HSI Academy.

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Informal Proposals Shared with USCIS

A selection of informal proposals that the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) has shared with U.S. Citizenship and Immigration Services (USCIS)

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Formal Recommendations by the CIS Ombudsman

Formal recommendations sent by the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) to U.S. Citizenship and Immigration Services (USCIS)

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Contractor, Trade School Among 6 Businesses Joining HSI IMAGE Program to Ensure Compliant Hiring Practices

EL PASO, Texas — Six area businesses joined HSI’s IMAGE, or Mutual Agreement between Government and Employers program and another renewed its agreement June 17.

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Listening Session: Options for Laid-Off Foreign Workers

On January 19, 2023, the CIS Ombudsman hosted a listening session to hear concerns from stakeholders and present options for laid-off foreign workers.

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CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2008

CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2008

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Brané, Michelle (02/24/2021)

Pursuant to Section 3 of Executive Order 13989 (January 20, 2021), a limited waiver of the requirements of Section 1, Paragraph 2 of the Executive Order for Ms. Michelle Brané. The waiver is in the public interest to enable Ms. Brané to effectively carry out her duties as Director of the Family Reunification Task Force at the U.S. Department of Homeland Security.

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Krishnaswami, Charanya (02/09/2021)

Pursuant to Section 3 of Executive Order 13989 (January 20, 2021), a limited waiver of the requirements of Section 1, Paragraph 3 of the Executive Order for Ms. Charanya Krishnaswami. The waiver is necessary and it is in the public interest to grant this waiver to enable Ms. Krishnaswami to effectively carry out her duties as Senior Counselor to the Secretary for Immigration at the U.S. Department of Homeland Security.

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Frequently Asked Questions

Learn about CIS Ombudsman’s processes, how to request case assistance, how we process your request, and topics related to USCIS.