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How to Apply

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CIS Ombudsman Case Assistance Infographic

If you cannot resolve your issue with USCIS and you have exhausted your options reaching out to the agency, you may request assistance from the CIS Ombudsman’s office. To learn how to request case assistance from our office, please take a look at our one-page infographic.

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How to Apply

How to apply to: federal application process, understanding federal job announcements, writing a federal resume, veterans employment.

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How to Submit a Case Assistance Request

When and how to submit a case assistance request and the types of cases the CIS Ombudsman's Office can help with.