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Office for Civil Rights and Civil Liberties (CRCL)

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Close Summary: Disability Modifications at USCIS Application Support Centers

This is a summary of CRCL’s Recommendation Memorandum to USCIS in December 2023 about disability modifications at Application Support Centers.  USCIS responded to CRCL in June 2024 and concurred with CRCL’s one recommendation.

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CIS Ombudsman Language Access Plans

The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) is committed to providing meaningful access to our office and activities for individuals with limited English proficiency.

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WhatsApp Privacy Policy and Notice

The Department of Homeland Security (DHS or Department) will only use WhatsApp channels listed on the DHS Social Media Directory for external relations (communications/outreach/public dialogue), to make information and services widely available to the general public, while promoting transparency and accountability, as a service for those seeking information about, or services from, the Department.

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SnapChat Privacy Policy and Notice

The Department of Homeland Security (DHS or Department) will only use the Snapchat accounts listed on the DHS Social Media Directory for external relations (communications/outreach/public dialogue), to make information and services widely available to the general public, while promoting transparency and accountability, as a service for those seeking information about, or services from, the Department.

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DHS Civil Rights Evaluation Tool Templates

These templates are designed to assist recipients in completing Section 4, Item 1-8 of the DHS Civil Rights Evaluation Tool. 

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Close Summary: Fourth Amendment Protections

This is a summary of CRCL’s Recommendation Memorandum to ICE in August 2023 that followed CRCL’s investigation into allegations concerning ICE Enforcement and Removal Operations (ERO) entering an individual’s complainant’s residence without a warrant.  ICE responded to CRCL in February 2024, and non-concurred with all three of CRCL’s recommendations.

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DHS Civil Rights Evaluation Tool Portal

DHS Civil Rights Evaluation Tool

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CRCL's Core Values

As an office created to preserve and protect civil rights and civil liberties of all persons who are or may be impacted by DHS policies and activities, our Core Values reflect this and underpin everything we do at CRCL.

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Retention Memo Concerning Access to Mental Healthcare in ICE Detention Facilities

CRCL conducted a data-driven assessment of mental healthcare for women in U.S. Immigration and Customs Enforcement facilities.

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Summary of CRCL's Recommendation and CBP's Response: Interacting with Passengers with Disabilities at the Miami International Airport

This is a summary of CRCL's Recommendation Memorandum to CBP about interacting with passengers with disabilities at the Miami International Airport. CBP concurred with CRCL’s one recommendation.