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The U.S. Department of Homeland Security’s (DHS) Office of the Immigration Detention Ombudsman (OIDO or Office) is an independent office responsible for objectively and impartially reviewing cases submitted by, or on behalf of, individuals affected by potential misconduct, excessive force, violations of rights of individual detainees, or violations of law, standards of professional conduct, contract terms, policy related to immigration detention, or detention standards that occurred while in immigration detention by DHS officers, or other contracted, subcontracted, or cooperating entity personnel. Thereafter OIDO seeks to resolve the matter or provide redress as appropriate.
By statute, the Office of the Immigration Detention Ombudsman shall prepare a report to Congress each year to report on its activities, findings, and recommendations.
OIDO assists individuals with complaints about the potential violation of immigration detention standards or other misconduct by DHS (or contract) personnel and provides oversight of immigration detention facilities.