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  5. U.S. Citizenship and Immigration Services (USCIS)

U.S. Citizenship and Immigration Services (USCIS)

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Verify Employment Eligibility (E-Verify)

E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the US.

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Comprehensive Recommendation Review

Since its creation by the Homeland Security Act of 2002, the Office of the Citizenship and Immigration Service’s Ombudsman (Ombudsman’s Office) has issued over fifty-one recommendations to U.S. Citizenship and Immigration Services (USCIS). Each recommendation identifies systemic issues impacting the delivery of immigration services and benefits, highlights stakeholder concerns about a particular issue, suggests possible solutions to resolve the problem, and always provides an independent, impartial perspective. This comprehensive review offers an update on the status of implementation by USCIS for each recommendation as of February 2012, and further enables the Ombudsman’s Office to continue working with USCIS to effectuate positive change that will make our immigration system better for everyone.

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Global MOTR Coordination Center (GMCC)

The Global Maritime Operational Threat Response Coordination Center supports the inter-agency response to maritime threats involving U.S. interests worldwide.

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Resources

Immigration resources to help you navigate the citizenship and immigration process.

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Frequently Asked Questions

Learn about CIS Ombudsman’s processes, how to request case assistance, how we process your request, and topics related to USCIS.

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Recommendations by the CIS Ombudsman

The CIS Ombudsman recommends ways to fix systemic problems that people face when they seek services from USCIS.

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Privacy Documents for USCIS

Privacy Impact Assessments (PIA) and System of Records Notices (SORN) for U.S. Citizenship and Immigration Services (USCIS).

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How to Submit a Case Assistance Request

When and how to submit a case assistance request and the types of cases the CIS Ombudsman's Office can help with.