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  5. U.S. Citizenship and Immigration Services (USCIS)

U.S. Citizenship and Immigration Services (USCIS)

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Lockbox Tip Sheet

The CIS Ombudsman has worked with USCIS on the following tip sheet on how best to use the USCIS Lockbox. Please see the attached document for more information on best practices.

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T Visa Law Enforcement Resource Guide

The T Visa was designed with the dual purpose of stabilizing trafficking victims and promoting cooperation between law enforcement and trafficking victims. This T Visa Law Enforcement Resource Guide is intended for Federal, State, Local, Tribal and Territorial Law Enforcement, Prosecutors, Judges and other Government Agencies.

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Contact Center Tip Sheet

This is a tip sheet on how to best use the USCIS Contact Center.

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The CIS Ombudsman's Listening Session: Get to Know OIDO

October 14, 2021, the Office of the CIS Ombudsman hosted a listening session about DHS’s new Office of the Immigration Detention Ombudsman (OIDO).

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Follow Up Questions and Answers from the Services for Noncitizen Veterans Webinar

This site contains the presentation and follow up questions and answers from the CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans.

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Follow Up Questions and Answers from the TPS eFiling Webinar

Follow Up Questions and Answers from the CIS Ombudsman's Webinar Series: USCIS Introduces Online Filing for Form I-821, Application for Temporary Protected Status.

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The CIS Ombudsman's Webinar Series: USCIS Introduces e-Filing for Initial Form I-821

August 24, 2021, public webinar to discuss online filing for Form I-821, and concurrent filing of Form I-765, for individuals applying for TPS.

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The CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans

August 2, 2021, CIS Ombudsman hosted a webinar to discuss Executive Branch work to remove barriers and support our Nation’s noncitizen service members, veterans, and immediate family members of service members. 

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Follow Up Questions and Answers from the Naturalization Webinar

Follow up questions and answers from the Naturalization and Immigrant Integration Webinar.

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S&T Immigration Services Fact Sheet

This Science and Technology Directorate (S&T) program will identify and develop methods to automate portions of the current immigration interview and documentation processes, which will enhance the efficiency and integrity of the U.S. Citizenship and Immigration Services' execution of their statutory responsibilities.