DHS CX Initiatives | Homeland Security
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CX Initiatives at DHS

Interested in what CX initiatives are happening within the CXD and across DHS? Come learn what teams are doing and how you can get involved with learning or advancing your CX skillsets.

  • Burden Reduction at DHS

    Learn how the Paperwork Reduction Act benefits customers and research, and how DHS Burden Reduction Initiative is reducing burdens for both employees and the public.

  • CX Maturity

    Learn how you and your team can understand your CX maturity and build new skills.

Last Updated: 03/20/2025
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