The CIS Ombudsman's Webinar Series: USCIS' Backlog Reduction Efforts
On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.
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Citizenship and Naturalization
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The CIS Ombudsman's Listening Session: USCIS API
Publication page for readout for listening session on developing a USCIS API.
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CIS Ombudsman's Recommendations to USCIS 2022
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2022.
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CIS Ombudsman Strategic Plans
The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) aims to be a champion for a transparent and efficient immigration benefits system administered by U.S. Citizenship and Immigration Services (USCIS). Our strategic plans help us to effectively carry out our mission through casework, stakeholder engagement, and policy recommendations.
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Follow Up Q&A from myUSCIS for Applicants
Follow Up Questions and Answers from the CIS Ombudsman's Webinar: Overview of myUSCIS for Applicants.
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The CIS Ombudsman's Listening Session: DHS Form 7001
On February 7, 2022, the Office of the CIS Ombudsman hosted a listening session, provided an overview of the form revisions, and gathered feedback.
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The CIS Ombudsman's Webinar Series: myUSCIS for Applicants
January 20, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar providing an overview of myUSCIS.
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Lockbox Tip Sheet
The CIS Ombudsman has worked with USCIS on the following tip sheet on how best to use the USCIS Lockbox. Please see the attached document for more information on best practices.
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Follow Up Questions and Answers from the Services for Noncitizen Veterans Webinar
This site contains the presentation and follow up questions and answers from the CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans.
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The CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans
August 2, 2021, CIS Ombudsman hosted a webinar to discuss Executive Branch work to remove barriers and support our Nation’s noncitizen service members, veterans, and immediate family members of service members.