The CIS Ombudsman's Webinar Series: 2021 Annual Report
July 14, 2021, the Office of the Office of the Citizenship and Immigration Services Ombudsman hosted a webinar highlighting its 2021 Annual Report to Congress.
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Citizenship and Naturalization
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CIS Ombudsman's Recommendations 2004
Recommendations to USCIS and their responses for the year 2004.
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CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2009
Historical recommendations for year 2009
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Best Practices on Filing USCIS Forms
The Office of the CIS Ombudsman hosted a public webinar on February 13, 2020, to inform the public on best practices for filing forms with USCIS.
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USCIS and CIS Ombudsman Joint Engagements on USCIS’ Current State of Operations (Session Two)
November 19, 2020, DHS’s Office of the CIS Ombudsman hosted the second of two webinars to discuss USCIS' current state of operations given fiscal challenges and the COVID-19 pandemic.
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Follow up Questions and Answers from the USCIS’ Processing of Concurrently Pending Forms N-400 and Forms I-751 Webinar
On October 7, 2020, the Department of Homeland Security’s Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to discuss USCIS’ Processing of Concurrently Pending Forms N-400 (Application for Naturalization) and Forms I-751 (Petition to Remove Conditions on Residence). Subject matter experts (SMEs) from U.S. Citizenship and Immigration Services (USCIS) also joined this session and they committed to provide answers (in writing) to the additional questions from stakeholders after the webinar.
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CIS Ombudsman Case Assistance Infographic
If you cannot resolve your issue with USCIS and you have exhausted your options reaching out to the agency, you may request assistance from the CIS Ombudsman’s office. To learn how to request case assistance from our office, please take a look at our one-page infographic.
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USCIS’ Processing of Concurrently Pending Forms N-400 and Forms I-751
October 7, 2020, the Office of the CIS Ombudsman hosted a public webinar to discuss USCIS’ Processing of Concurrently Pending Forms N-400 (Application for Naturalization) and Forms I-751 (Petition to Remove Conditions on Residence).
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Annual Report to Congress
By statute, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) submits an Annual Report to Congress by June 30 of each year. Our Annual Report must provide a summary of the most pervasive and serious problems encountered by individuals and employers applying for immigration benefits with U.S. Citizenship and Immigration Services (USCIS). The Annual Report also reviews past recommendations to improve USCIS programs and services.
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Public Engagement
The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) holds engagements and provides summaries for current and past webinars.