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Customs and Border Protection (CBP)

Last Updated: | Publication

Retention Memo to CBP Concerning Family Unit Processing

CRCL received multiple complaints alleging that family members who were encountered together by CBP were put into different immigration processing pathways or had different immigration processing outcomes after being transferred to different DHS facilities in violation of CBP policy and procedures. The purpose of this memorandum is to notify CBP of the complaints, describe the allegations, and inform CBP that CRCL will retain these complaints for investigation.

Last Updated: | Publication

Retention Memo Concerning Revocation and Reinstatement of CBP Trusted Traveler Program Memberships

CRCL opened three unrelated complaints involving allegations that U.S. Customs and
Border Protection (CBP) denied individuals’ applications to participate in the Global Entry and
Secure Electronic Travelers Rapid Inspection (SENTRI) Trusted Traveler Programs, allegedly in
violation of the applicants’ civil rights, including their right to due process.

Last Updated: | Blog

Fiscal Year 2023 CX Highlights from across DHS!

The Department of Homeland Security has put customers first by using best in class customer experience (CX) practices, built products and services to better serve diverse communities, and enhanced our knowledge of CX across the Department.

Last Updated: | Press Releases

캘리포니아 주 대기의 강 기상 현상 중 안전 및 단속 활동에 관한 DHS 성명서

국토안보부(DHS)는 캘리포니아의 대기의 강 기상 현상 영향을 받을 수 있는 지역 주민들의 필요를 지원하기 위하여 주, 지방 및 비정부 파트너와 협력하고 있습니다.

Last Updated: | Press Releases

Tuyên Bố của DHS về An Toàn và Thực Thi trong Hệ Thống Sông Khí Quyển tại California

Bộ An Ninh Nội Địa (Department of Homeland Security, hay DHS) đang hợp tác với các đối tác liên bang, tiểu bang, địa phương

Last Updated: | Press Releases

Pahayag ng DHS tungkol sa Kaligtasan at Pagpapatupad sa Panahon ng Sistema ng Atmosperikong Ilog sa California

Ang Department of Homeland Security (DHS o Kagawaran ng Pambansang Seguridad) ay nakikipag-ugnayan sa mga pederal, pang-estado, panlokal,

Last Updated: | Press Releases

美國國土安全部就加州大氣河流系統期間的安全與執法問題發表聲明

國土安全部 (DHS) 正在與聯邦、州、地方和非政府的合作夥伴攜手合作，為那些可能會受加州大氣河流系統 (atmospheric river system) 影響的地區民眾之需求提供幫助。

Last Updated: | Press Releases

美国国土安全部就加利福尼亚州大气河流系统期间的安全与执法问题发表声明

国土安全部 (DHS) 正在与联邦、州、地方和非政府的合作伙伴携手合作，为那些可能会受加州大气河流系统 (atmospheric river system) 影响地区的民众需求提供帮助。
 

Last Updated: | Press Releases

Declaración del DHS sobre la Seguridad y la Aplicación de La Ley Durante el Río Atmosférico en California

El Departamento de Seguridad Nacional (DHS, por sus siglas en inglés) está trabajando con sus socios federales, estatales, locales, y no gubernamentales para apoyar las necesidades de las personas en las áreas afectadas por el río atmosférico en California.

Last Updated: | Press Releases

DHS Statement on Safety and Enforcement During the Atmospheric River System in California

The Department of Homeland Security (DHS) is working with its federal, state, local, and non-governmental partners to support the needs of the people in the areas that may be impacted by the atmospheric river system in California.