Public Engagement
The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) holds engagements and provides summaries for current and past webinars.
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Office of the Citizenship and Immigration Services Ombudsman (CISOMB)
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USCIS Implements its Inadmissibility on Public Charge Grounds Final Rule
On February 22, 2020, USCIS announced that the Supreme Court lifted the statewide injunction issued by the U.S. District Court for the Northern District of Illinois affecting Illinois filers. USCIS is collecting questions on how to implement the Final Rule via email at public.engagement@uscis.dhs.gov by February 28th at noon Eastern.
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Ombudsman Alert: USCIS Implements Inadmissibility on Public Charge Grounds Final Rule
On February 5, 2020, USCIS posted several new or revised forms to its website in response to the implementation of its Inadmissibility on Public Charge Grounds Final Rule.
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Ombudsman Alert: Recent Updates to USCIS Form Instructions
USCIS' intake process now includes a review of the entire Form I-918 and/or I-918, Supplement A for completeness – beyond containing the proper signature, fee, and supporting documents. Forms submitted without every applicable field completed, as stated above, will be rejected.
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Avoid Scams
The CIS Ombudsman's Office is warning the public that there is a fraud scam using the CIS Ombudsman's telephone number and that individuals should never give personal information over the phone to an individual claiming to be an Ombudsman official.
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Teleconference Summary: InfoMod
On February 14, 2019, the Office of the Citizenship and Immigration Services Ombudsman (Ombudsman) hosted a teleconference with speakers from U.S. Citizenship and Immigration Services (USCIS) to discuss how the agency is changing the way it provides support services to applicants. USCIS is calling this initiative the Information Services Modernization Program, or InfoMod for short.
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CIS Ombudsman Partners with USCIS to Inform Public on the Release of a Revised Form I-539
Earlier this month, U.S. Citizenship and Immigration Services (USCIS) announced its plan to release a revised Form I-539 and Form I-539A, Supplemental Information for Application to Extend/Change Nonimmigrant Status (edition date 02/04/19) on March 11, 2019. The revised form makes several changes, including the addition of signature and biometrics fee requirements.
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Tenacity and Partnership Leads to Change in AP Processing
After close collaboration with USCIS, in November 2018, Director Cissna approved a change in policy that upheld the original interpretation while giving meaning to the instructions: "If you file Form I-131, Application for Travel Document, to request an advance parole document and depart the United States without possession of an advance parole document that is valid for the entire time you are abroad, your Form I-131 will be considered abandoned. At times, an individual may have an approved advance parole document while a second one is pending. Individuals may travel on the approved advance parole document, provided the document is valid for the entire duration of their time abroad. The pending Form I-131 will not be considered abandoned in this situation." Our office was pleased that our tenacity, coupled with a strong partnership with our colleagues at USCIS, helped the Ombudsman’s Office make a meaningful impact on the stakeholders in our immigration system.
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Asistencia en Casos - Espanol
El Ombudsman brinda una perspectiva imparcial e independiente para el Servicio de Ciudadanía e Inmigración (USCIS, U.S. Citizenship and Immigration Services) en un intento por resolver problemas con casos pendientes.
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CIS Ombudsman Seventh Annual Conference Agenda
Agenda of panels and speakers for the Office of the CIS Ombudsman Seventh Annual Conference.