The CIS Ombudsman's Webinar: 2022 Annual Report
On July 19, 2022, the CIS Ombudsman hosted a webinar highlighting its 2022 Annual Report to Congress.
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Office of the Citizenship and Immigration Services Ombudsman (CISOMB)
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The CIS Ombudsman's Webinar Series: USCIS' Backlog Reduction Efforts
On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.
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The CIS Ombudsman's Webinar Series: Employment-Based Immigrant Visas
On May 26, 2022, CIS Ombudsman hosted a webinar about USCIS' efforts to use all available immigrant visa numbers and more related to this fiscal year.
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The CIS Ombudsman's Listening Session: USCIS API
Publication page for readout for listening session on developing a USCIS API.
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Ombudsman Offices
An ombudsman analyzes, reports on, and raises complaints, concerns, and recommendations to the appropriate agency for resolution. This work is done with a commitment to neutrality, independence, and confidentiality. The ombudsman offices are separate and distinct from the agencies they oversee.
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Case Assistance Alerts
List of current and expired case assistance alerts that may affect your if you want to request case assistance from the CIS Ombudsman.
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CIS Ombudsman's Recommendations to USCIS 2022
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2022.
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CIS Ombudsman Strategic Plans
The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) aims to be a champion for a transparent and efficient immigration benefits system administered by U.S. Citizenship and Immigration Services (USCIS). Our strategic plans help us to effectively carry out our mission through casework, stakeholder engagement, and policy recommendations.
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Follow Up Q&A from myUSCIS for Applicants
Follow Up Questions and Answers from the CIS Ombudsman's Webinar: Overview of myUSCIS for Applicants.
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The CIS Ombudsman's Listening Session: DHS Form 7001
On February 7, 2022, the Office of the CIS Ombudsman hosted a listening session, provided an overview of the form revisions, and gathered feedback.