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  5. Office of the Citizenship and Immigration Services Ombudsman (CISOMB)

Office of the Citizenship and Immigration Services Ombudsman (CISOMB)

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Contact the CIS Ombudsman

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How to Avoid Getting Locked Out of Your USCIS Online Account Tip Sheet

Tip sheet on how to avoid getting locked out of your U.S. Citizenship and Immigration Services (USCIS) online account

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We Can Help Only with Three Types of Form I-134A Cases

If you are seeking help with a Form I-134A, we can help only in three types of situations. This blog outlines what we can and what we cannot help with.

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The CIS Ombudsman’s Webinar Series: Engagement with USCIS on Customer Experience Enhancements

On September 26, 2023, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on recent customer experience (CX) enhancements and online tools.

Last Updated: | Blog

Reminder: Starting Nov. 1, All Employers Must Use the Revised Form I-9

Starting November 1, 2023, all employers must use the revised Form I-9, Employment Eligibility Verification, with the edition date 08/01/23, when completing the employment eligibility verification process.

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Engagement with USCIS on the EB-5 Immigrant Investor Program

The CIS Ombudsman’s Webinar Series: Engagement with USCIS on the EB-5 Immigrant Investor Program on October 30, 2023

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New Tip Sheet on the Afghan Re-Parole Process

New tip sheet on the Afghan re-parole process

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Afghan Re-Parole Process Tip Sheet

A tip sheet on navigating the Afghan re-parole application process

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The CIS Ombudsman’s Webinar Series: Engagement with USCIS on Customer Experience Enhancements

The Department of Homeland Security’s Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) invites you to participate in a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on recent customer experience enhancements and online tools on Tuesday, September 26, 2023, from 2 to 3 p.m. Eastern Time.

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Treat the Date You Print Your Shipping Label as Your Postmark Date

Treat the Date You Print Your Shipping Label as Your Postmark Date