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  5. Office of the Citizenship and Immigration Services Ombudsman (CISOMB)

Office of the Citizenship and Immigration Services Ombudsman (CISOMB)

Last Updated: | Blog

Updated Tip Sheet for F-1 Students Seeking OPT

Updated tip sheet for how F-1 students seeking optional practical training (OPT) can avoid Form I-765 delays

Last Updated: | Blog

Where to Submit Your Form I-589

Where to Submit Your Form I-589 - Lockbox filing locations for mailed forms

Last Updated: | Publication

Tip Sheet: How F-1 Students Seeking OPT Can Avoid Form I-765 Delays

Tips for F-1 OPT students filing I-765

Last Updated: | Fact Sheets

Fact Sheet: New Family Reunification Parole Processes Provide Lawful Pathway for Family Unity

The United States is making it easier for eligible individuals from El Salvador, Guatemala, Honduras, Colombia, Cuba and Haiti to be reunited with family in the United States, the latest example of the U.S. effort to expand lawful pathways and offer alternatives to dangerous and irregular migration.

Last Updated: | Fact Sheets

Fact Sheet: U.S. Has Expanded Labor Visa Opportunities

U.S. businesses in industries as varied as hospitality, tourism, landscaping, seafood processing, and more depend on seasonal workers, and temporary work visas allow noncitizen workers to enter the U.S. to help meet that need.

Last Updated: | Press Releases

DHS Provides Employers Certainty and a New Flexible Option for Employment Eligibility Verification

The Department of Homeland Security (DHS) moved to modernize employment eligibility verification, taking additional steps to provide certainty and flexibility for American businesses.

Last Updated: | Publication

The CIS Ombudsman’s Webinar: Naturalization Test Redesign Initiative

Publication page for materials for the Webinar on the Naturalization Test Redesign Initiative, held July 19, 2023.

Last Updated: | Publication

The CIS Ombudsman’s Webinar Series: 2023 Annual Report

On July 11, 2023, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar highlighting its 2023 Annual Report to Congress.

Last Updated: | Publication

The CIS Ombudsman's Webinar: Engagement with USCIS on Afghan Re-parole

Publication page for materials for Webinar on the Streamlined Fee-Exempted Re-parole Application Process for Certain Afghan Nationals.

Last Updated: | Publication

Tips for Submitting a Case Assistance Request

Tips for how to best request case assistance from the CIS Ombudsman office.