Lockbox Tip Sheet
The CIS Ombudsman has worked with USCIS on the following tip sheet on how best to use the USCIS Lockbox. Please see the attached document for more information on best practices.
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Office of the Citizenship and Immigration Services Ombudsman (CISOMB)
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The CIS Ombudsman's Listening Session: Get to Know OIDO
October 14, 2021, the Office of the CIS Ombudsman hosted a listening session about DHS’s new Office of the Immigration Detention Ombudsman (OIDO).
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Follow Up Questions and Answers from the Services for Noncitizen Veterans Webinar
This site contains the presentation and follow up questions and answers from the CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans.
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Follow Up Questions and Answers from the TPS eFiling Webinar
Follow Up Questions and Answers from the CIS Ombudsman's Webinar Series: USCIS Introduces Online Filing for Form I-821, Application for Temporary Protected Status.
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CIS Ombudsman Poster
The CIS Ombudsman has provided the following two-page poster summarizing the work of our office that can be downloaded, printed, and shared.
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The CIS Ombudsman's Webinar Series: USCIS Introduces e-Filing for Initial Form I-821
August 24, 2021, public webinar to discuss online filing for Form I-821, and concurrent filing of Form I-765, for individuals applying for TPS.
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The CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans
August 2, 2021, CIS Ombudsman hosted a webinar to discuss Executive Branch work to remove barriers and support our Nation’s noncitizen service members, veterans, and immediate family members of service members.
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The CIS Ombudsman's Webinar Series: 2021 Annual Report
July 14, 2021, the Office of the Office of the Citizenship and Immigration Services Ombudsman hosted a webinar highlighting its 2021 Annual Report to Congress.
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The CIS Ombudsman's Webinar Series: USCIS Introduces Online Filing for Form I-765 Follow Up Questions and Answers
On May 5, 2021 the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to discuss USCIS’ online filing for Form I-765, Application for Employment Authorization.
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CIS Ombudsman's Recommendations 2004
Recommendations to USCIS and their responses for the year 2004.