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U.S. Citizenship and Immigration Services (USCIS)

Last Updated: | Publication

USCIS and CIS Ombudsman Joint Engagements on USCIS’ Current State of Operations (Session Two)

November 19, 2020, DHS’s Office of the CIS Ombudsman hosted the second of two webinars to discuss USCIS' current state of operations given fiscal challenges and the COVID-19 pandemic.

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Follow up Questions and Answers from the USCIS’ Processing of Concurrently Pending Forms N-400 and Forms I-751 Webinar

On October 7, 2020, the Department of Homeland Security’s Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to discuss USCIS’ Processing of Concurrently Pending Forms N-400 (Application for Naturalization) and Forms I-751 (Petition to Remove Conditions on Residence). Subject matter experts (SMEs) from U.S. Citizenship and Immigration Services (USCIS) also joined this session and they committed to provide answers (in writing) to the additional questions from stakeholders after the webinar.

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CIS Ombudsman Case Assistance Infographic

If you cannot resolve your issue with USCIS and you have exhausted your options reaching out to the agency, you may request assistance from the CIS Ombudsman’s office. To learn how to request case assistance from our office, please take a look at our one-page infographic.

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USCIS and CIS Ombudsman Joint Engagements on USCIS’ Fiscal Challenges (Session One)

October 28, 2020, DHS’s Office of the CIS Ombudsman hosted the first of two webinars to discuss how USCIS is managing adjudications and operations given fiscal challenges as a result of COVID-19. 

Last Updated: | Publication

USCIS’ Processing of Concurrently Pending Forms N-400 and Forms I-751

October 7, 2020, the Office of the CIS Ombudsman hosted a public webinar to discuss USCIS’ Processing of Concurrently Pending Forms N-400 (Application for Naturalization) and Forms I-751 (Petition to Remove Conditions on Residence).

Last Updated: | Site Page

U.S. Citizenship and Immigration Services

U.S. Citizenship and Immigration Services (USCIS) is the government agency responsible for lawful immigration.

Last Updated: | Press Releases

News Release: DHS Awards $200K for Issuing and Validating Essential Work and Task Licenses

Funding to MATTR to develop capability to digitally issue and validate essential work and task licenses for United States Citizenship and Immigration Services.  

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Overview of the Liberian Refugee Immigration Fairness Law

On September 29, 2020, the DHS’s Office of the CIS Ombudsman hosted a public webinar to provide an overview of the Liberian Refugee Immigration Fairness law.

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Mission Areas

The Secretary of The Department of Homeland Security (DHS) oversees the third largest Cabinet Department and leads our nation's efforts to secure our country from terrorism to natural disasters.

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DHS/USCIS/PIA-056 USCIS Electronic Immigration System (USCIS ELIS)

The U.S. Department of Homeland Security (DHS) U.S. Citizenship and Immigration Services (USCIS) Electronic Immigration System (ELIS) serves as an internal case management system for electronically filed benefit request forms and certain paper forms, along with providing services and system interconnections. ELIS is an end-to-end digital case processing “system-of-services” that offers a seamless user experience for USCIS employees to perform highly complex processing and adjudicative tasks.