HSIN Completes Migration to Secure Cloud
HSIN reached a key milestone this fiscal year when it became the first DHS Headquarters program to leap past a conventional hybrid cloud model and move all capabilities—data and infrastructure—to the secure cloud at a Federal Information Security Management Act (FISMA) High, High, High level. As a result, the HSIN system is now more flexible, more efficient and capable of delivering services to users and stakeholders much more quickly than before. Many system upgrades that previously required months to deploy may now be accomplished in weeks, while many projects that previously took weeks to implement can now be done in days.
HSIN users benefit from virtually zero unplanned downtime thanks to instantaneous failover capabilities. System outages at the regional level are effortlessly covered by another region’s cloud infrastructure. If one computer server should fail, another server takes its place, all without users seeing any drop in performance.
As a result of this successful migration, HSIN saw:
- Upgrades and new capabilities more quickly released to users; reduced time needed to move from requirements to new functionality by 33 percent
- Increased speed to deliver new or enhanced services to users; reduced time needed to establish new environments by 75 percent
- Improved standardization and reliability for testing new products; 90 percent alignment in configuration across all HSIN environments and retained all established performance thresholds
With this successful move to the cloud, HSIN has created a model for other organizations to emulate and the program stands ready to assist other DHS teams by sharing best practices for their cloud implementations. These lessons learned include nuances of the procurement process, types of deployments and enterprise licensing agreement considerations and how to leverage existing accreditations for common control frameworks.
"All of our team members—which included individuals from planning, development, contracts, outreach, service operations, testing, program management, communications and administration—worked diligently over the previous months to implement this major upgrade."
Damon Bragg
HSIN Service Operations Manager