Operational Support


Supporting Planned Events and Exercises

Over the past decade, HSIN has developed new tools and capabilities, applied best practices and strengthened interagency collaboration to plan for and support public events that draw widespread attention. From large-scale national events with complex security requirements, such as the Presidential Inauguration, to professional and collegiate sports and smaller state and local events, HSIN brings planning expertise, customizable solutions and experience to ensure public safety and security. Of the users surveyed this year, 32 percent used HSIN to support planned events and exercises, with 84 percent of those users reporting that HSIN helped them meet their goals of collaborating securely across geographic and jurisdictional boundaries. With the interagency and cross-jurisdictional information sharing capabilities HSIN provides, diverse homeland security partners across public and private sectors can work as a cohesive team before, during and after the events.


Year-Over-Year Operational Use

A photo of a fusion centerHSIN Mission Advocates supported 69 major events in FY 2017, a 57 percent increase from FY 2016, connecting interagency partners and supporting operational planning, training and real-time event management. HSIN has consistently proven its ability to plan, implement and maintain situational awareness for a variety of major events. As a result, many long-standing partnerships have been established and HSIN is trusted by public safety officers, law enforcement, first responders, intelligence analysts and operations command centers. National Special Security Events, including the 58th Presidential Inauguration and the 72nd session of the United Nations General Assembly; federal exercises such as the 2017 Integrated Advance Exercise for DHS components; and high-visibility sporting events including the Super Bowl, Boston Marathon, Kentucky Derby and the Indianapolis 500 have all turned to HSIN year-after-year in support of these events.


HSIN Supports Fifth Consecutive Super Bowl

A photo of the football field at Super Bowl LISuper Bowl LI marked the fifth consecutive year HSIN has provided real-time information sharing support for the NFL’s championship game. The Houston Police Department used HSIN to collaborate and share information with partners from DHS, the FBI and other agencies during the event.

Since 2013, HSIN has played a major role in the Super Bowl’s planning stages and operational support by successfully providing real-time information sharing solutions. This ongoing work enables first responders to protect thousands of spectators and participants while they enjoy the largest and most watched public event in the world. Having demonstrated best practices, strategy and mature approaches for planning and support, HSIN’s continued involvement with the Super Bowl has allowed host cities to see, first-hand, the enhanced and seamless collaboration HSIN can provide homeland security partners.


Working with the National Guard to Coordinate Events: National Scout Jamboree

A photo of a boy scoutHSIN has been the information sharing program of choice for the National Scout Jamboree since moving to its new location near Glen Jean, West Virginia in 2013. This year’s event brought over 30,000 attendees and included a presidential visit.

Ongoing training and support played a key role in the event’s success as weekly meetings and dry run exercises were held leading up to the event, with over 300 members of the West Virginia National Guard and other partners trained in preparation. A highlight of the 10-day event was the use of HSIN’s geospatial capabilities, which supported interagency preparedness and collaboration across federal, state, local and private sector partners. The result was increased security, improved response and coordination.

Event operation security planners and participants require and expect cohesive collaboration and communications. Major events like the Jamboree help lead the way in multi-jurisdictional information sharing. HSIN makes it possible for these agencies to efficiently and effectively collaborate, implement processes and use best practices to support major events and to establish relationships for future events.

"HSIN is the only platform out there that permits interagency relationship building and further enhances communications across many sectors of government and non-government entities. What we established for the NSJ will be the model for how we all communicate and work together in the future."

Official seal of the National GuardMajor General James Hoyer
Adjutant General, West Virginia

HSIN Provides Key Support During Presidential Inauguration

During the 58th Presidential Inauguration, HSIN served as the primary information sharing platform to support execution of security operations. HSIN provided information sharing subject matter experts who customized planning and operational tools that ensured approved users had the right access and training to meet mission needs. Partners deployed HSIN tools for real-time incident monitoring, secure collaboration capabilities and secure data exchange.

Did You Know?: HSIN’s operational geospatial data provided secure information feeds to 15 approved mission critical systems, and was a key component to the successful support of event security, crisis mitigation and incident management. It also hosted 150 geospatial layers from 20 federal, state and local partners.

Eclipse Watch Sets Best Practice for Small Jurisdictions

Millions of people traveled to the path of totality, a 70-mile wide strip of land that extended from Oregon to South Carolina. To facilitate information sharing and situational awareness among partners, HSIN established a Solar Eclipse community with multiple subsites for participating states and agencies. By establishing a single community for jurisdictions around the nation, HSIN facilitated mission success for a large number of partners and enabled cost savings by reducing or eliminating duplication of efforts at local levels.

"Individual pages were created for the 12 states in the path of the eclipse, along with a Federal coordination page. The site housed a tracker for gatherings and incidents, a document library, contact lists and an area for important announcements."

Official seal of the Department of Homeland SecurityTerrence Newsome
HSIN Mission Advocate

Shakopee Mdewakanton Sioux Community (SMSC) Partnership with HSIN

The HSIN Program has set several goals to help build strong relationships with Tribal Nations, including: establishing a platform for tribal governments’ presence on HSIN; strengthening tribes’ abilities to collaborate with homeland security partners in support of tribes’ mission success; and enhancing operational capabilities with HSIN’s comprehensive set of secure information sharing tools.

The Shakopee Mdewakanton Sioux Community’s Incident Management team uses HSIN for secure, real-time information sharing and collaboration for their first responder needs and to support public safety operations across the reservation, which includes luxury hotels, a gaming casino and other properties.

Did You Know?: In July, the SMSC used HSIN to support its Annual Wacipi, a ceremonial gathering of the tribe’s community. SMSC also used HSIN over the summer in support of several amphitheater concerts at Prior Lake.

HSIN and GMO Team Up on 'Sail Boston' Tall Ships Event

Mission partners used HSIN and DHS Geospatial Management Office mapping capabilities to support the 'Sail Boston' Tall Ships event. The FBI’s Boston Field Office, Massachusetts Commonwealth Fusion Center, Boston Regional Intelligence Center (BRIC), Boston Police Department and Massachusetts State Police used HSIN to analyze shared intelligence. HSIN enabled seamless access to incidents and reports as well as high-resolution imagery and critical infrastructure information.

"This partnership will provide the BRIC and mission partners with superior levels of situational awareness, inform decision making, and greatly enable the planning, rehearsal, and execution phases of the event."

Official logo of the Boston Regional Intelligence CenterDavid Carabin
BRIC Director

HSIN is the Top-Seeded Team for Information Sharing at the NCAA® Tournament

HSIN kept fans safe at several sites of the men’s collegiate Division I basketball tournament, including the Final Four in Glendale, Arizona. HSIN’s information sharing role among public safety partners included providing tools such as HSIN Connect for secure messaging and collaboration. These capabilities allow stakeholders to access up-to-date information from a single common view and coordination point, allowing emergency personnel to efficiently and effectively manage their efforts.

Did You Know?: HSIN Mission Advocates were integral to the operation, conducting outreach to convene partners to work together using the same playbook. HSIN Mission Advocates also developed and refined the information sharing strategies needed to provide a front line of defense against potential threats.

A First for HSIN: Supporting the U.S. Open Golf Tournament in Wisconsin

HSIN enabled 22 federal, state and local agencies to join with private sector partners to support security at the U.S. Open golf tournament in Erin, Wisconsin. The DHS Geospatial Management Office worked with HSIN Mission Advocates to deliver a solution that provided live mapping of incidents at the event, which enabled the Joint Operations Command Center to easily track emergency service calls and provide clear operational direction.

"Having one centralized point to disseminate information made communications concise and consistent across all of the public safety entities, which ranged from local to state to federal and even civilian organizations."

Official seal of the State of WisconsinCaptain Martin Schulteis
Deputy Incident Commander for the Washington County Sheriff’s Office

HSIN Support Shows 'Anything is Possible' for IRONMAN 70.3 World Championship

At the IRONMAN 70.3 World Championship in Chattanooga, Tennessee, HSIN supported public safety operations for 23 partners including the DHS National Protection and Programs Directorate, U.S. Coast Guard, Tennessee Fusion Center, Tennessee Emergency Management Agency and Tennessee Office of Homeland Security. Officials used HSIN to display video from an unmanned aerial vehicle (UAV), or drone, through an iPad to support situational awareness and risk mitigation activities.

"HSIN provided the Hamilton County Emergency Operations Center the ability to monitor activities and maintain an event log as situations happened."

Official logo of the Emergency Services and Homeland Security for Hamilton CountyTony Reavley
Director of Emergency Services and Homeland Security for Hamilton County