Resilience through Partnerships


Building Information-Sharing Bridges across the Homeland Security Enterprise

A photo of CBP officersDesignated as the primary system for operational information sharing and collaboration within DHS and all of its partners since 2006, HSIN plays an integral role in DHS missions such as ensuring resilience when disasters strike, enhancing security, preventing terrorism, managing borders and safeguarding cyberspace. By building information-sharing bridges across DHS and among federal, state, local, tribal, territorial, international and private sector partners, HSIN makes a unique and unprecedented contribution to the homeland security mission. The examples below illustrate the integral role HSIN plays in allowing partners to share information in real time, which enables rapid analysis and decision-making.


Federal Emergency Management Agency (FEMA)

FEMA has numerous HSIN communities dedicated to building, sustaining and improving capabilities that protect against, recover from and mitigate all types of hazards. FEMA depends on HSIN to provide seamless information sharing across public-private sector partnerships and local, state and federal agencies—all with the goal to help communities and first responders prepare for and respond to emergency situations.

DHS National Protection and Programs Directorate (NPPD)

NPPD leads the national effort to protect and enhance the resilience of our country’s physical and cyber infrastructure. HSIN’s trusted network supports NPPD’s ongoing success by providing a secure platform to share information and risk-mitigation strategies, such as during the 2017 National Scout Jamboree. The HSIN Critical Infrastructure (HSIN-CI) community enables infrastructure stakeholders to communicate, coordinate and share information in support of mission success. Community members maintain a direct, trusted channel with DHS and other vetted sector stakeholders through HSIN and can quickly exchange information pertaining to threats, vulnerabilities, security, and response and recovery activities affecting sector and cross-sector operations.

Transportation Security Administration (TSA)

Thousands of HSIN users in the TSA depend on HSIN’s information-sharing capabilities to protect the nation’s transportation systems and ensure freedom of movement. TSA personnel use HSIN daily to share information that can be used to preemptively stop adverse events from occurring and support transportation security across the country.

Customs and Border Protection (CBP)

HSIN communities are primary destinations for CBP personnel who rely on HSIN in support of their mission to safeguard America’s borders. Almost a million times each day, CBP officers welcome international travelers, screening both foreign visitors and returning U.S. citizens. CBP communities on HSIN include U.S. Customs and Border Protection, the CBP Protection Office of Information and Technology, and CBP Centers of Excellence and Expertise.

Geospatial Management Office (GMO)

Official logo for the Geospatial Management OfficeHSIN’s partnership with the GMO gives homeland security partners access to the DHS GII, which delivers critical situational awareness and advanced mapping information to state and local law enforcement and public safety officials. Through HSIN, partners can securely access GMO’s data and maps that include infrastructure, imagery, public alerts and warnings, weather advisories and incident feeds from DHS Operations Centers. HSIN’s geospatial tools and capabilities allow users to efficiently conduct damage assessments, perform special event planning and help decision makers make better decisions. When responding to hurricanes and other incidents, officials can quickly understand where "hot spots" are occurring, what infrastructure is involved and how to prioritize response and recovery efforts.

This year, HSIN strengthened its partnership with the DHS Office of Health Affairs (OHA) and assisted the Office of Emergency Communications (OEC) in its migration of information assets to HSIN.

DHS Office of Health Affairs (OHA)

With HSIN’s support, OHA is able to develop and enhance end-to-end situational awareness, coordination and information sharing capabilities. As a result, OHA is able to coordinate its efforts with organizations that rely on receiving and disseminating timely and accurate information and properly plan and prepare for threats.

"OHA looked to HSIN because of the development in its capabilities are invaluable to OHA’s mission success. For example, the secure information sharing infrastructure and sign on security is something that a small organization like OHA cannot do on its own; HSIN provides us that economy of scale we couldn’t reach by ourselves. HSIN is a fantastic partner who offers the collaboration capabilities we need to continue to meet the needs of our customers and partners."

Official seal of the Department of Homeland SecurityCandi Jones
Health Incident Surveillance Branch Chief, DHS Office of Health Affairs

DHS Office of Emergency Communications (OEC)

The OEC plays a key role in ensuring partners have the plans, resources and training needed to support advanced interoperable emergency communications. This year, HSIN completed the OEC’s migration to HSIN, enhancing their daily operations, streamlining their training processes and assisting in their mission to support and promote communications used by emergency responders and government officials. Through HSIN, OEC is able to stream video to facilitate the delivery of technical assistance and training, and post information about upcoming events and key dates. As the lead coordination office for the National Council of Interoperability Coordinators (NCSWIC), which facilitates interoperability efforts in all states and territories, OEC’s partnership with HSIN allows the NCSWIC and other users to take advantage of HSIN’s tools and capabilities to efficiently coordinate across numerous jurisdictions.

Department of Defense (DoD) and DHS Partner Using HSIN: Leveraging Military Training

Official government seal for the U.S. Department of DefenseDHS, in close collaboration with DoD, has designed and fielded an enduring web-based system, built on the Homeland Security Information Network (HSIN) platform, that enables DHS and DoD to exchange information relating to civilian law enforcement needs and activities, satisfying the congressional mandate for a formal mechanism. The DHS-DoD LMT Portal enables operational collaboration, cooperation and coordination between DHS and DoD and facilitates related analysis and reporting.

Integrated Maritime Domain Environment-Coastal Surveillance System (IMDE-CSS)

In FY 2017, HSIN conducted a pilot with DHS Science and Technology’s IMDE-CSS to support border and maritime security. HSIN provides identification and authentication for all IMDE-CSS users for multiple systems, which streamlines sign on and enhances information sharing capabilities and a service-based architecture. The IMDE-CSS system delivers a scalable unclassified information sharing architecture to facilitate the exchange of actionable information among federal, state, local, tribal, international and public private users.

HSIN Provides Key Support During Presidential Inauguration

During the 58th Presidential Inauguration, HSIN served as the primary information sharing platform to support execution of security operations. HSIN provided information sharing subject matter experts who customized planning and operational tools that ensured approved users had the right access and training to meet mission needs. Partners deployed HSIN tools for real-time incident monitoring, secure collaboration capabilities and secure data exchange.

Did You Know?: HSIN’s operational geospatial data provided secure information feeds to 15 approved mission critical systems, and was a key component to the successful support of event security, crisis mitigation and incident management. It also hosted 150 geospatial layers from 20 federal, state and local partners.

Eclipse Watch Sets Best Practice for Small Jurisdictions

Millions of people traveled to the path of totality, a 70-mile wide strip of land that extended from Oregon to South Carolina. To facilitate information sharing and situational awareness among partners, HSIN established a Solar Eclipse community with multiple subsites for participating states and agencies. By establishing a single community for jurisdictions around the nation, HSIN facilitated mission success for a large number of partners and enabled cost savings by reducing or eliminating duplication of efforts at local levels.

"Individual pages were created for the 12 states in the path of the eclipse, along with a Federal coordination page. The site housed a tracker for gatherings and incidents, a document library, contact lists and an area for important announcements."

Official seal of the Department of Homeland SecurityTerrence Newsome
HSIN Mission Advocate

Shakopee Mdewakanton Sioux Community (SMSC) Partnership with HSIN

The HSIN Program has set several goals to help build strong relationships with Tribal Nations, including: establishing a platform for tribal governments’ presence on HSIN; strengthening tribes’ abilities to collaborate with homeland security partners in support of tribes’ mission success; and enhancing operational capabilities with HSIN’s comprehensive set of secure information sharing tools.

The Shakopee Mdewakanton Sioux Community’s Incident Management team uses HSIN for secure, real-time information sharing and collaboration for their first responder needs and to support public safety operations across the reservation, which includes luxury hotels, a gaming casino and other properties.

Did You Know?: In July, the SMSC used HSIN to support its Annual Wacipi, a ceremonial gathering of the tribe’s community. SMSC also used HSIN over the summer in support of several amphitheater concerts at Prior Lake.

HSIN and GMO Team Up on 'Sail Boston' Tall Ships Event

Mission partners used HSIN and DHS Geospatial Management Office mapping capabilities to support the 'Sail Boston' Tall Ships event. The FBI’s Boston Field Office, Massachusetts Commonwealth Fusion Center, Boston Regional Intelligence Center (BRIC), Boston Police Department and Massachusetts State Police used HSIN to analyze shared intelligence. HSIN enabled seamless access to incidents and reports as well as high-resolution imagery and critical infrastructure information.

"This partnership will provide the BRIC and mission partners with superior levels of situational awareness, inform decision making, and greatly enable the planning, rehearsal, and execution phases of the event."

Official logo of the Boston Regional Intelligence CenterDavid Carabin
BRIC Director

HSIN is the Top-Seeded Team for Information Sharing at the NCAA® Tournament

HSIN kept fans safe at several sites of the men’s collegiate Division I basketball tournament, including the Final Four in Glendale, Arizona. HSIN’s information sharing role among public safety partners included providing tools such as HSIN Connect for secure messaging and collaboration. These capabilities allow stakeholders to access up-to-date information from a single common view and coordination point, allowing emergency personnel to efficiently and effectively manage their efforts.

Did You Know?: HSIN Mission Advocates were integral to the operation, conducting outreach to convene partners to work together using the same playbook. HSIN Mission Advocates also developed and refined the information sharing strategies needed to provide a front line of defense against potential threats.

A First for HSIN: Supporting the U.S. Open Golf Tournament in Wisconsin

HSIN enabled 22 federal, state and local agencies to join with private sector partners to support security at the U.S. Open golf tournament in Erin, Wisconsin. The DHS Geospatial Management Office worked with HSIN Mission Advocates to deliver a solution that provided live mapping of incidents at the event, which enabled the Joint Operations Command Center to easily track emergency service calls and provide clear operational direction.

"Having one centralized point to disseminate information made communications concise and consistent across all of the public safety entities, which ranged from local to state to federal and even civilian organizations."

Official seal of the State of WisconsinCaptain Martin Schulteis
Deputy Incident Commander for the Washington County Sheriff’s Office

HSIN Support Shows 'Anything is Possible' for IRONMAN 70.3 World Championship

At the IRONMAN 70.3 World Championship in Chattanooga, Tennessee, HSIN supported public safety operations for 23 partners including the DHS National Protection and Programs Directorate, U.S. Coast Guard, Tennessee Fusion Center, Tennessee Emergency Management Agency and Tennessee Office of Homeland Security. Officials used HSIN to display video from an unmanned aerial vehicle (UAV), or drone, through an iPad to support situational awareness and risk mitigation activities.

"HSIN provided the Hamilton County Emergency Operations Center the ability to monitor activities and maintain an event log as situations happened."

Official logo of the Emergency Services and Homeland Security for Hamilton CountyTony Reavley
Director of Emergency Services and Homeland Security for Hamilton County