Best Practices Collection
Information promoted by the department as being correct or most effective.
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CIS Ombudsman’s Recommendations to U.S. Citizenship and Immigration Services 2024
Recommendation to USCIS for the year of 2024.
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Tip Sheet: Check Your USCIS Case Inquiry Date Before Asking For Our Help with USCIS Processing Delays
The CIS Ombudsman created this tip sheet on how to check your case inquiry date, which lets you know when you can submit an inquiry to U.S. Citizenship and Immigration Services (USCIS) about the status of your case.
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Personal Safety and Security While on Telework, Remote Work, or Alternate Work Site Flyer
This flyer provides safety best practices that Federal Government employees are encouraged to follow while on telework, remote work or working from an alternate work site as well as how to report crimes against federal employees.
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Targeted Violence and Terrorism Prevention Grantee Resources, Tools, Curriculums
Below please find examples of grantee resources, tools, and curriculums for community use.
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Tips for Submitting a Case Assistance Request
Tips for how to best request case assistance from the CIS Ombudsman office.
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The CIS Ombudsman's Webinar Series: Interagency Engagement on International Student Issues
Publication page for materials for Interagency Webinar on International Student Issues
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The CIS Ombudsman's Webinar Series: Overview of USCIS Online Accounts for Attorneys and Accredited Representatives
Publication page for materials for Webinar on Overview of USCIS Online Accounts for Attorneys and Accredited Representatives.
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The CIS Ombudsman's Webinar Series: 2022 Annual Report
On July 19, 2022, the CIS Ombudsman hosted a webinar highlighting its 2022 Annual Report to Congress.
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The CIS Ombudsman's Webinar Series: USCIS' Backlog Reduction Efforts
On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.
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CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2022
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2022.