Office of Administrative Operations (OAO) provides HSI domestic and international offices with budget formulation, budget execution, financial oversight, acquisitions and procurement, workforce management, and other administrative services.
OAO manages logistics and internal control activities; oversees HSI’s fleet, travel, property, and facilities; reports on HSI’s performance, coordinates the development and issuance of policies, delegation orders, and forms that HSI needs to address its national security and public safety missions; ensures that HSI’s resources are aligned to the broader goals of ICE and DHS; and supports all HSI Headquarters, field offices, and mission areas with strategic planning, analytics, modeling, and efficiency studies to facilitate fact-based decision-making.