Customs and Border Protection (CBP)

United States Customs and Border Protection – AI Use Cases

This is an overview of each AI use case within CBP, as part of the Simplified DHS AI Use Case Inventory. 

Language Access Plan: U.S. Customs and Border Protection

CBP Case Study: Global Entry

Traveling abroad is exciting, but it can also be tiring. After a long flight coping with time zone changes, experiencing long lines upon entry can be extremely taxing. In these scenarios, the best experience a user can have is a seamless and unobtrusive one.

Summary of CRCL's Recommendation and CBP's Response: Interacting with Passengers with Disabilities at the Miami International Airport

This is a summary of CRCL's Recommendation Memorandum to CBP about interacting with passengers with disabilities at the Miami International Airport. CBP concurred with CRCL’s one recommendation.

Summary of CRCL’s Recommendations and CBP’s Response: Disability Discrimination During Preclearance Inspection

This is a summary of CRCL's Recommendation Memorandum to CBP about interactions with travelers with mental health conditions during preclearance inspection. CBP concurred with CRCL’s three recommendations.

Summary of CRCL Recommendation Memorandum and CBP's Response: Behavior Management of Unaccompanied Children in Custody

On February 27, 2023, CBP responded to a Recommendation Memorandum issued in September 2022 by CRCL about policies concerning behavior management of unaccompanied children in U.S. Border Patrol custody.

Feature Article: Robot Dogs Take Another Step Towards Deployment

S&T is offering CBP robot dog technology that can assist with enhancing the capabilities of CBP personnel and increasing their safety downrange.

The CIS Ombudsman's Listening Session: Get to Know OIDO

October 14, 2021, the Office of the CIS Ombudsman hosted a listening session about DHS’s new Office of the Immigration Detention Ombudsman (OIDO).

Follow Up Questions and Answers from the Services for Noncitizen Veterans Webinar

This site contains the presentation and follow up questions and answers from the CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans.

The CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans

August 2, 2021, CIS Ombudsman hosted a webinar to discuss Executive Branch work to remove barriers and support our Nation’s noncitizen service members, veterans, and immediate family members of service members.