Blog

Readout of Assistant Secretary Rasicot’s Visit to Detroit BioWatch

WASHINGTON –Acting Assistant Secretary Gary Rasicot of the Department of Homeland Security’s Countering Weapons of Mass Destruction Office (CWMD) traveled to Detroit, Michigan, to meet with local leaders from CWMD’s signature biosurveillance program, BioWatch. 

Why We Need UX Researchers and Designers in the Federal Government (Part 1)

Almost everything you use or touch in your daily life is intentionally designed and design extends beyond the physical objects to the services you experience.

Addressing Bomb Threats at Historically Black Colleges and Universities

Addressing Bomb Threats at Historically Black Colleges and Universities

In just the first few months of 2022, and throughout the course of the year, there has been a troubling uptick in bomb threats across the country, 49 of which targeted Historically Black Colleges and Universities (HBCUs) and 19 against Predominately Black Institutions (PBIs).

The U.S. Department of Homeland Security Office of Small and Disadvantaged Business Utilization

To support the U.S. Coast Guard (USCG), increase and strengthen outreach, as a core mission of the Office of Small and Disadvantaged Business Utilization (OSDBU), the USCG and OSDBU are partnering to host the first National Multiple Award Construction Contract (NMACC) Vendor Outreach Matchmaking Event (VOME). We will hold the event virtually on Tuesday, August 30, 2022.

DHS Center for Countering Human Trafficking observes World Day Against Trafficking in Persons

Tomorrow, we recognize World Day Against Trafficking in Persons, an international day to raise awareness about the prevalence of human trafficking, the plight of trafficking victims, and how to better protect their rights.

Does DHS Really Have Customers?

“Customer experience” describes what happens when people or organizations interact with government services. If we focus on the goals of the person as they with our services, it’s easy to to improve the experience they have.

Executive Director E. Darlene Bullock, U.S. Department of Homeland Security, Office of Small and Disadvantaged Business Utilization, Announces Second Large Business Prime Contractor-Small Business Vendor Outreach Matchmaking Event

Executive Order 13985, Advancing Racial Equity and Support for Underserved Communities through the Federal Government, and the core mission of OSDBU.

The new DHS Intel App

DHS recently launched a new mobile application—DHS Intel—designed to deliver and share timely intelligence information with law enforcement and first responders across the country. Today, many of us consume information from news feeds, blogs, social media, podcasts and a variety of other sources on our mobile phones; however, until last month, most intelligence information was either sent via e-mail distribution lists or viewed on sites optimized for desktops and laptops. Now, this information is available on-the-go for state, local, territorial, tribal (SLTT), campus, and federal partners who rely on intelligence to keep the country safe. 

DHS Earns Prestigious Award in Financial Reporting for the Ninth Consecutive Year

For the ninth consecutive year, the Department of Homeland Security (DHS) has earned the prestigious Certificate of Excellence in Accountability (CEAR) Award for financial reporting.

UAT vs. Usability Testing

While it might feel like UAT and usability testing are interchangeable terms or that if you’re doing one, that should suffice for user input, they’re actually different  tools for learning about the effectiveness of a digital product.  Each method provides value towards delivering effective, human-centered products or services.