Latest news and press releases.
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Form G-28 Non-Acceptance Notice
In response to stakeholder concerns, three years ago the US Citizenship and Immigration Services (USCIS) Ombudsman issued an informal recommendation to USCIS asking it to notify the customer when it rejected an improperly completed Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative.
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USCIS Announces a New Approach to Posting Processing Times
On January 5, 2017, USCIS announced that it will post processing times using a specific date format rather than weeks or months, and that this is the “first step in providing processing times that are timelier and easier to understand.”
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ICE-CBP Joint Message Regarding Hurricane Sandy
See translations of this message in Spanish, Simplified Chinese, Haitian Creole, Korean, and Vietnamese.
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Performance-Based National Detention Standards 2011
In keeping with its commitment to reform the immigration detention system, U.S. Immigration and Customs Enforcement (ICE) has revised its detention standards. These new standards, known as Performance-Based National Detention Standards 2011 (PBNDS 2011), represent an important step in detention reform.
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Ombudsman’s Office holds First Annual Conference
On October 20, 2011, the Office of the Citizenship and Immigration Services Ombudsman (Ombudsman's Office) hosted its First Annual Conference bringing together more than 300 participants with diverse backgrounds and interests, to discuss their common goal of improving the delivery of immigration and citizenship services.