DHS/TSA/PIA-037 - Automated Wait Time Technology (AWT)

August 3, 2012. The Transportation Security Administration (TSA) will test and deploy systems automating the collection of information to calculate passenger average wait time in the checkpoint queue. TSA’s Automated Wait Time (AWT) system utilizes information broadcasted from Bluetooth®-enabled devices carried by individuals in the general checkpoint queuing area to calculate wait times and deploy resources, as appropriate, to reduce delays in checkpoint queues. In the interest of transparency to the public, this Privacy Impact Assessment (PIA) is conducted pursuant to Section 222 of the Homeland Security Act to assess privacy risk from the AWT system. In order to ensure that AWT systems sustain and do not erode privacy protections, TSA developed and implemented processes that give effect to the Fair Information Practice Principles while generating statistical data used for improving checkpoint operations. Note: there is no SORN associated with this PIA.