DHS/TSA/PIA-009 Claims Management System (CMS)

The Transportation Security Administration’s (TSA) Claims, Outreach, and Debt Branch (COBD) investigates and adjudicates claims against TSA involving property loss or damage. TSA uses the Claims Management System (CMS) to process these types of claims. As such, CMS collects Personally Identifiable Information (PII) from members of the public and TSA personnel. In accordance with Section 208 of the e-Government Act of 2002, TSA conducted a new Privacy Impact Assessment (PIA) to reflect current procedures and replace the CMS PIA originally published in 2007. May 2019

Associated SORN(s)

• DHS/ALL-013 Department of Homeland Security Claims Records