DHS Generative AI Public Sector Playbook

The DHS GenAI Public Sector Playbook encapsulates the lessons learned from DHS’s pilot programs and offers a series of actionable steps for the responsible adoption of GenAI technologies in the public sector. 

The playbook is designed to meet organizations wherever they are in their journey to understand and incorporate AI technology in their work. Any public sector organization can start today to assess and gather resources, cultivate internal buy-in, and lay the groundwork for effective deployments of GenAI. Laying this foundation will pay dividends in future developments and create organizational momentum.  

Each of the steps in the playbook describes actions that organizations can take to advance their own uses of GenAI. These steps address technical, policy, and administrative considerations; therefore, some recommendations may be more relevant to specific experts within an organization, such as technical or policy personnel.