DHS/ALL/PIA-026 iComplaints Complaint Enterprise System

The Office for Civil Rights and Civil Liberties (CRCL) Equal Employment Opportunities (EEO) Program operates the iComplaints Complaint Enterprise System. iComplaints is an electronic records system used to track complaints and supporting documentation relating to individual and class complaints of employment discrimination and retaliation prohibited by Department of Homeland Security (DHS) civil rights statutes. iComplaints will replace EEO Eagle as EEO Eagle is being decommissioned. CRCL EEO has conducted this Privacy Impact Assessment (PIA) because iComplaints collects and stores personally identifiable information (PII). July 2010

Associated SORN(s):

• EEOC/GOVT-1 Equal Employment Opportunity in the Federal Government Complaint and Appeal Records