DHS/ALL/PIA-031 Use of Social Networking Interactions and Applications Communications/Outreach/Public Dialogue

Social networking interactions and applications includes a sphere of non-government websites and web-based tools that focuses on connecting users, inside and outside of the Department of Homeland Security (DHS or Department), to engage in dialogue, share information and media, and collaborate. Third-parties control and operate these non-governmental websites; however, the Department may use them as alternative channels to provide robust information and engage with the public. The Department may also use these websites to make information and services widely available, while promoting transparency and accountability, as a service for those seeking information about or services from the Department. This Privacy Impact Assessment (PIA) analyzes the Department’s use of social networking and how these interactions and applications could result in the Department receiving personally identifiable information (PII). This PIA describes the information the Department may have access to, how it will use the information, what information is retained and shared, and how individuals can gain access to and correct their information. Appendix A of this PIA will serve as a listing, to be updated periodically, of DHS social networking interactions and applications, approved by the Chief Privacy Officer, that follow the requirements and analytical understanding outlined in this PIA.

September 16, 2010 - Appendix Updated April 2024