DHS/CBP/PIA-044 Joint Integrity Case Management System

The Department of Homeland Security (DHS) U.S. Customs and Border Protection (CBP) created the Joint Integrity Case Management System (JICMS) to record claims of employee misconduct, manage criminal and administrative investigations, and to track employee and contractor disciplinary actions. The CBP Office of Professional Responsibility (OPR) and U.S. Immigration and Customs Enforcement (ICE) OPR are responsible for the overall operation of JICMS, however other DHS components may use JICMS for their internal affairs case management. CBP is conducting this Privacy Impact Assessment (PIA) to assess the privacy risks and mitigations associated with JICMS because it collects, stores, and uses personally identifiable information (PII) about DHS employees, contractors, and members of the public. An update was authored to assess the privacy risks and mitigations associated with the new Use of Force Incidents Team System module; describe new technologies; update the list of JICMS users; and update reporting functionality. (February 2025)

Associated SORN(s)

• DHS/ALL-020 Department of Homeland Security Internal Affairs