DHS/CBP/PIA-069 CBP Translate Application

The U.S. Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Office of Field Operations (OFO) inspects and processes travelers from all over the world. The diversity of languages spoken by travelers can pose linguistic challenges throughout the inspection process. To assist CBP Officers (CBPO) in meeting these translation challenges, CBP developed CBP Translate, a mobile and web application that will assist CBPOs in communicating with travelers. CBP is submitting this new Privacy Impact Assessment (PIA) to assess the privacy risks and provide notice of CBP Translate, which captures and stores written transcripts and audio recordings of translated conversations, images of documents containing text, and travel document information from travelers encountered at U.S. Ports of Entry (POE). March 2021

Associated SORN(s):

• DHS/CBP-007 Border Crossing Information

• DHS/ALL-004 General Information Technology Access Account Records System