DHS/CBP/PIA-077 CBP Broker Management Program

The U.S. Department of Homeland Security (DHS), U.S Customs and Border Protection (CBP), Office of Trade (OT) oversees the CBP Broker Management Program, which collects personally identifiable information (PII) from individuals when they register to take the Customs Broker License Exam (CBLE) (either in-person or remotely), during the administration of the Customs Broker License Exam, when applying for a Customs broker license, throughout the background investigation processes, through the triennial reporting process, through any continuing education requirements, and through the entire time span the license is held. CBP is publishing this overarching Privacy Impact Assessment (PIA) to: (1) document the procedures to become a federally-licensed Customs broker, as well as the associated duties and responsibilities; (2) provide notice of a new collection and maintenance of information (audio and video recordings) from individuals taking the Customs Broker License Exam remotely; and (3) to fully discuss the use of Artificial Intelligence (AI) during remotely administered Customs Broker License Exams. March 2023

Associated SORN(s)

• DHS/CBP-001 Import Information System
• DHS/CBP-006 Automated Targeting System 
• DHS/CBP-010 Persons Engaged in International Trade in Customs and Border Protection Licensed/Regulated Activities
• DHS/CBP-027 Customs Broker Management