DHS/USCIS/PIA-060 Customer Profile Management System

The U.S. Department of Homeland Security (DHS) U.S. Citizenship and Immigration Services (USCIS) Customer Profile Management System (CPMS) serves as a person-centric repository of biometric and associated biographic information provided by applicants, petitioners, requestors, and beneficiaries (hereafter collectively referred to as “benefit requestors”) issued a secure card or travel document identifying the receipt of an immigration benefit. This Privacy Impact Assessment (PIA) update is to document the planned implementation of the DHS Office of Biometric Identity Management (OBIM) algorithm for biometric face verification (hereinafter referred to as “face verification” or “1:1” matching) for Form I-765, Application for Employment Authorization (hereafter, Form I-765), during adjudication to ensure that the photo submitted by the individual matches a previously taken photo of the individual stored within OBIM’s Automated Biometric Identification System (IDENT). The implementation of the biometric face verification service is being conducted to enhance the integrity of USCIS information, improve adjudications efficiency, and prevent fraud. November 2024

Associated SORN(s)

• DHS/USCIS-002 Background Check Service
• DHS/USCIS-003 Biometric Storage System
• DHS/USCIS-018 Immigration Biometric and Background Check System