DHS/USCIS/PIA-071 myUSCIS Account Experience

U.S. Citizenship and Immigration Services (USCIS) operates myUSCIS Account Experience, a personalized online environment that helps individuals navigate the immigration process. Through myUSCIS, individuals are able to establish an online account to electronically manage their account and profile, file immigration request forms, access submitted and USCIS-generated documents, and view case status information. myUSCIS Account Experience is being updated to: (1) employ the use of data streaming services to interface with other USCIS information systems; (2) interconnect with the Computer Linked Application Information Management System 3 (CLAIMS 3), GLOBAL (not an acronym), and Investor File Adjudication Case Tracker (INFACT) case management systems; (3) include the electronic submission of additional USCIS forms; (4) interface with the Content Management Services (CMS); and (5) use the Profile Manager to manage the profile for all myUSCIS account holders. This PIA evaluates the privacy risks and mitigations associated with these updates to the collection, use, and maintenance of personally identifiable information (PII). July 2024

Associated SORN(s)

• DHS/ALL-037 E-Authentication Records System of Records, 79 FR 46857 (August 11, 2014)
• DHS/USCIS-010 Asylum Information and Pre-Screening System of Records, 80 FR 74781 (November 30, 2015)
• DHS/USCIS-001 Alien File, Index, and National File Tracking System of Records, 82 FR 43556 (Sept. 18, 2017)
• DHS-USCIS-007 Benefits Information System, 81 FR 72069 (Oct. 19, 2016)