DHS/USCIS/PIA-079 Content Management Services (CMS)

The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) is expanding its use of the Content Management Services (CMS) to ingest and manage immigration-related content from other producers of Alien File content (hereafter A-File), which includes U.S. Immigration and Customs Enforcement (ICE), U.S. Customs and Border Protection (CBP), the Department of Justice’s Executive Office for Immigration Review (DOJ-EOIR) Electronic Court of Appeals System (ECAS), and the Department of State (DOS). Content Management Services will also interface with USCIS’s Person Centric Identity Services (PCIS) via an Application Program Interface (API). This model for managing content aligns with USCIS’s vision to move away from transaction-based processes and toward a process focused on delivering person-centric content. USCIS is updating this Privacy Impact Assessment (PIA) to describe the additional immigration-related content that Content Management Services will manage, the new interconnection with Person Centric Identity Services via an Application Program Interface, and the new data sources included in the Content Management Services’ Content Repository. October 2024

Associated SORN(s)

• DHS/USCIS/ICE/CBP-001 Alien File, Index, and National File Tracking System
• DHS/USCIS-007 Benefits Information System
• DHS/ALL-037 E-Authentication Records System of Records