Citizenship and Immigration Services

The CIS Ombudsman's Webinar Series: USCIS Introduces Online Filing for Form I-765 Follow Up Questions and Answers

On May 5, 2021 the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to discuss USCIS’ online filing for Form I-765, Application for Employment Authorization.

The CIS Ombudsman's Webinar Series: USCIS Introduces Online Filing for Form I-765, Application for Employment Authorization, for F-1 Students Seeking Optional Practical Training

On May 5, 2021, DHS' Office of the CIS Ombudsman hosted a webinar about USCIS' online filing for Form I-765, Application for Employment Authorization.

CIS Ombudsman's Recommendations 2004

Recommendations to USCIS and their responses for the year 2004.

2017 Annual Report Recap

The CIS Ombudsman's Annual Report summary.

Changes to Parole and Expedited Removal Policies Affecting Cuban Nationals

On January 12, 2017, Secretary of Homeland Security Jeh Johnson announced several changes to Department of Homeland Security (DHS) policies and regulations affecting Cuban nationals.

CIS Ombudsman Seventh Annual Conference Agenda

Agenda of panels and speakers for the Office of the CIS Ombudsman Seventh Annual Conference.

CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2015

Recommendations to USCIS and their response for the year 2015.

Ombuds AR 2014 ES

Citizenship and Immigration Services Ombudsman 2014 Annual Report Executive Summary.

Citizenship and Immigration Services Ombudsman 2016 Annual Report Executive Summary

The Office of the Citizenship and Immigration Services Ombudsman’s (Ombudsman) 2016 Annual Report contains:

• An overview of the Ombudsman’s mission and services;
• A review of U.S. Citizenship and Immigration Services (USCIS) programmatic and policy achievements during this reporting period; and
• A detailed discussion of pervasive and serious problems, recommendations, and best practices in the family, employment and humanitarian areas, as well as in customer service.

USCIS Investigations Division Case Management System (IDCMS)

U.S. Citizenship and Immigration Services (USCIS)’s Office of Security and Integrity (OSI) developed the USCIS Investigations Division Case Management System (IDCMS), an electronic case management system, to manage information relating to investigations of alleged USCIS employee and contractor criminal or administrative violations. USCIS conducted this Privacy Impact Assessment (PIA) to assess the privacy risks associated with the collection, use, and dissemination of Personally Identifiable Information (PII) contained in IDCMS.