An individual must first seek Equal Employment Opportunity (EEO) counseling if an individual - as an employee, applicant for employment, or former employee - believes s/he has been discriminated against on the basis of race, color, religion, national origin, sex (including pregnancy), age, disability, protected genetic information, or reprisal for EEO protected activity, and wishes to pursue the DHS EEO complaint process. An individual wishing to initiate a discrimination complaint based on parental status must also first seek EEO counseling.
You must contact an EEO counselor at the Department of Homeland Security component where the alleged discriminatory event occurred within 45 days from the date of the alleged discriminatory event, or the date you became aware of such discrimination. If you fail to contact an EEO counselor in this time frame, your complaint may be rejected as untimely.
- Department of Homeland Security Headquarters
Email: HQEEO@hq.dhs.gov - Phone: 202-357-7700
Fax: 202-357-1188 - U.S. Citizenship and Immigration Services
Phone: 866-860-8885
Fax: 802-860-6532 - U.S. Coast Guard
Phone: 888-99-CRD-USCG or 888-992-7387
Fax: 202-372-8462
TTY: 202-372-4522 - U.S. Customs and Border Protection
Phone: 202-344-1610
Fax: 202-344-1476
TTY: 202-344-1473 - Federal Emergency Management Agency
Phone: 202-646-3535
Fax: 202-646-4320
TTY: 1-800-462-7585 - Federal Law Enforcement Training Center
Phone: 912-267-4039
Fax: 912-261-4586
TTY: 912-267-2287 - U.S. Immigration and Customs Enforcement
Phone: 202-732-1230
Fax: 202-732-1210
TTY: 202-732-1250 - U.S. Secret Service
Phone: 202-406-5540
Fax: 202-406-5338
TTY: 202-406-9805 - Transportation Security Administration
Phone: 877-EEO-4TSA or 877-336-4872 (Toll free number)
Phone: 571-227-1917 (HQ-TSA local area)
Fax: 571-227-1921
TTY/TDD: 800-325-0778