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  4. CIS Ombudsman's Recommendations 2004

CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2004

Recommendations to USCIS and their responses for the year 2004.

Topics include:

  • Issuance of permanent resident cards
  • Cease operation of the Chicago Lockbox
  • Implementation of InfoPass
  • Correct a Naturalization Policy Memorandum
  • Use uniform forms across the U.S.
  • Expand the Premium Processing Service to include I-539 applications
  • Establish a separate fee structure for the “e-filing” of applications/petitions
  • Authorize employers to store Form I-9s electronically
  • Train all customer-facing USCIS employees in customer service skills
  • Include new fee language on forms
  • Re-engineer green card replacement processing
  • Streamline employment-based immigrant processing
  • Streamline family-based immigrant processing
Attachment Ext. Size Date
Issuance of Permanent Resident Cards PDF 88.34 KB 12/15/2004
USCIS Response 1 - Issuance of Permanent Residence Cards PDF 286.82 KB 05/25/2005
USCIS Response 2 - Issuance of Permanent Resident Cards PDF 13.14 KB 04/27/2006
Cease Operation of the Chicago Lockbox PDF 91.99 KB 11/29/2004
USCIS Response 1 - Cease Operation of the Chicago Lockbox PDF 167.49 KB 12/17/2004
USCIS Response 2 - Cease Operation of the Chicago Lockbox PDF 670.83 KB 05/25/2005
USCIS Response 3 - Cease Operation of the Chicago Lockbox PDF 14.52 KB 04/26/2006
InfoPass PDF 82.61 KB 11/29/2004
USCIS Response 1- InfoPass PDF 220.96 KB 12/17/2004
USCIS Response 2 - InfoPass PDF 12.2 KB 04/27/2006
USCIS Response 1 - Correct a Naturalization Policy Memorandum PDF 103.19 KB 12/07/2004
USCIS Response 2 - Correct a Naturalization Policy Memorandum PDF 10.71 KB 04/27/2006
Use Uniform Forms Across the U.S. PDF 88.11 KB 10/06/2004
USCIS Response 1 - Use Uniform Forms Across the U.S. PDF 111.54 KB 12/17/2004
USCIS Response 2 - Use Uniform Forms Across the U.S. PDF 191.58 KB 05/25/2005
USCIS Response 3 - Use Uniform Forms Across the U.S. PDF 11.72 KB 04/27/2006
Expand the Premium Processing Service to include I-539 applications PDF 83.38 KB 09/27/2004
USCIS Response 1 - Expand the Premium Processing Service to Include I-539 Applications PDF 218.11 KB 12/17/2004
USCIS Response 2 - Expand the Premium Processing Service to Include I-539 Applications PDF 125.39 KB 05/25/2005
USCIS Response 3 - Expand the Premium Processing Service to Include I-539 Applications PDF 494.67 KB 12/27/2005
USCIS Response 4 - Expand the Premium Processing Service to Include I-539 Applications PDF 13.51 KB 04/27/2006
Establish a Separate Fee Structure for the “E-filing” of Applications/Petitions PDF 83.02 KB 08/16/2004
USCIS Response - Establish a Separate Fee Structure for the “E-filing” of Applications/Petitions PDF 154.03 KB 12/17/2004
Authorize Employers to Store Form I-9s Electronically PDF 79.43 KB 08/16/2004
USCIS Response 1 - Authorize Employers to Store Form I-9s Electronically PDF 222.43 KB 12/17/2004
USCIS Response 2 - Authorize Employers to Store Form I-9s Electronically PDF 260.79 KB 05/25/2005
USCIS Response 3 - Authorize Employers to Store Form I-9s Electronically PDF 12.05 KB 04/27/2006
Train All Customer-facing USCIS Employees in Customer Service Skills PDF 85.12 KB 08/16/2004
USCIS Response 1 - Train All Customer-facing USCIS Employees in Customer Service Skills PDF 83.74 KB 12/17/2004
USCIS Response 2 - Train All Customer-facing USCIS Employees in Customer Service Skills PDF 366.9 KB 05/25/2005
USCIS Response 3 - Train All Customer-facing USCIS Employees in Customer Service Skills PDF 12.91 KB 04/27/2006
Include New Fee Language on Forms PDF 30.23 KB 06/29/2004
USCIS Response 1 - Include New Fee Language on Forms PDF 166.55 KB 12/17/2004
USCIS Response 2 - Include New Fee Language on Forms PDF 309.8 KB 05/25/2005
USCIS Response 3 - Include New Fee Language on Forms PDF 16.46 KB 04/27/2006
Re-Engineer Green Card Replacement Processing PDF 22.97 KB 06/18/2004
USCIS Response - Re-Engineer Green Card Replacement Processing PDF 12.83 KB 04/27/2006
Streamline Employment-based Immigrant Processing PDF 17.28 KB 06/18/2004
USCIS Response 1 - Streamline Employment-based Immigrant Processing PDF 356.21 KB 12/27/2005
USCIS Response 2 - Streamline Employment-based Immigrant Processing PDF 19.58 KB 04/27/2006
Streamline Family-based Immigrant Processing PDF 26.56 KB 06/18/2004
USCIS Response - Streamline Family-based Immigrant Processing PDF 18.73 KB 04/27/2006
Correct a Naturalization Policy Memorandum PDF 80.5 KB 10/06/2004
Last Updated: 08/01/2022
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