Multilingual and Language Access Resources Collection
Information in several languages, language access plans, and resources for Limited English Proficient (LEP) individuals.
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Tip Sheet: Check Your USCIS Case Inquiry Date Before Asking For Our Help with USCIS Processing Delays
The CIS Ombudsman created this tip sheet on how to check your case inquiry date, which lets you know when you can submit an inquiry to U.S. Citizenship and Immigration Services (USCIS) about the status of your case.
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Tip Sheet: Types of Cases the CIS Ombudsman Can and Cannot Help With
The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) assists individuals and employers in resolving difficulties they are experiencing with U.S. Citizenship and Immigration Services (USCIS). This tip sheet explains the types of cases we can and cannot help with.
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CIS Ombudsman Language Access Plans
The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) is committed to providing meaningful access to our office and activities for individuals with limited English proficiency.
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CIS Ombudsman Poster
The CIS Ombudsman has provided the following two-page poster summarizing the work of our office that can be downloaded, printed, and shared.
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How to Request Case Assistance from the CIS Ombudsman - Infographic
If you cannot resolve your issue with USCIS and you have exhausted your options reaching out to the agency, you may request assistance from the CIS Ombudsman’s office. To learn how to request case assistance from our office, please take a look at our one-page infographic.
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DHS Language Access Plans
The DHS Office for Civil Rights and Civil Liberties joins its colleagues in releasing Language Access Plans for DHS Components and Offices.
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Indicator Card
This card provides a brief list of common indicators of human trafficking, the difference between human smuggling and human trafficking, and a DHS reporting option.
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Citizenship and Immigration Services Ombudsman Annual Reports
Annual Reports for the Citizenship and Immigration Services Ombudsman.
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"I Speak" Poster
This poster assists literate individuals who are not proficient in English to identify a preferred language. This poster contains more than 60 languages.
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Message from CRCL Officer Megan Mack on DHS Component Draft Language Access Plans
Message from CRCL Officer Megan Mack on DHS Component Draft Language Access Plans