Publications Library

Computer Matching Agreements and Notices

Computer Matching Agreements and Notices

DHS Chief Data Officer Council Documents

This page contains important documents pertaining to the DHS Chief Data Officer Council.

DHS/ICE/PIA-059 Information Technology Service Management - ServiceNow

The U.S. Immigration and Customs Enforcement (ICE) Office of the Chief Information Officer (OCIO) operates the Information Technology Service Management (ITSM) - ServiceNow enterprise solution (ServiceNow). To better support its mission of streamlining the management of time-sensitive service requests, OCIO implemented a software as a service (SaaS) cloud-based tool that can be customized based on the needs of ICE program offices to provide support to ICE personnel (i.e., employees, contractors) and non-ICE personnel who have access to ICE systems for official business. ICE is publishing this Privacy Impact Assessment (PIA) to provide a thorough analysis of the privacy risks associated with ServiceNow’s collection, use, and maintenance of personally identifiable information (PII).

S&T P25 CAP Testing Documents

P25 CAP Compliance Assessment Bulletins (CABs) outline the policy, testing and reporting requirements for the P25 CAP.  Newly published CABs (May 2019) take the place of previous CABs (October 2018).  Note that equipment must be tested to 2017/2018/2019 CAI CAB requirements to be listed on the “Approved (Grant-Eligible) Equipment List.”

DHS Technology Accessibility Issue Reporting Form

This form is used to assist you with reporting a technology accessibility issue or initiating a complaint under Section 508 of the Rehabilitation Act. You should use this form if you are an individual with a disability, and because of that disability, you are having difficulty accessing ICT provided by the Department.

Professional Services

The Professional Services category provides services to support DHS’s daily operations and offer DHS customers access to management support.

DHS Statement on the Importance of Seeking Safety and Support Regardless of Immigration Status Following Recent Wildfires in Colorado

Knowledge Creation and Management

DHS Management Directives related to Knowledge Creation and Management.

Providing Police Backup Through Science and Technology

S&T is proud to serve the men and women sworn to protect all of us. The following is a select sampling of programs showcasing our work in support of law enforcement.

DHS/CBP/PIA–013 Customs-Trade Partnership Against Terrorism (C-TPAT)

Customs-Trade Partnership Against Terrorism (C-TPAT) is a U.S. Customs and Border Protection (CBP) voluntary trade partnership program in which CBP and members of the trade community work together to secure and facilitate the movement of legitimate international trade.